Help library: Help library: [LG smart TV monitor] Installation of the smart TV app fails if the LG Service Country Setting is incorrect

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<div class="content-service-view">
    <p class="info-subject">➔ Set Republic of Korea as the Network Connection or LG Service Country of the smart TV monitor.</p>    <p>※ Before you can install and use various apps for the smart TV monitor, the smart TV must be connected to the Internet.</p>    
<h2 class="tit">Try this</h2>
    
<h3 class="sub-tit">WebOS - Check the network connection status of the smart TV monitor.</h3>
    
<ul class="cause-list">
        
<li>
            WebOS 22 - The [ <img style="width: 24px; vertical-align: bottom;" alt="settings" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=V0C6cUKT0bDdImdluGPvOw&amp;portalId=P1"/> ] Settings button on the remote control → [All Settings] → [General] → [Network] → [Internet Connection].
        </li>
        
<li>
            WebOS 4.5 - The [ <img style="width: 24px; vertical-align: bottom;" alt="settings" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Y9CUoqGMuMKewfCRjgwa4Q&amp;portalId=P1"/> ] Settings button on the remote control → [All Settings] → [Connection].
        </li>
    </ul>
    <p class="txt-idt">
        1. After turning on the TV, press the Settings button on the remote control.<br/>
        From [Settings], select [All Settings].
    </p>    
<div class="img-only">
        <img alt="All Settings entry menu" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=tVhixpCQ2Djl17Xvte5CA&amp;portalId=P1"/>
    </div>
    <p class="txt-idt">
        2. From [General], select [Network].
    </p>    
<div class="img-only">
        <img alt="Network entry menu in General item" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=euLL4maEXQLwVEWwz5wgWg&amp;portalId=P1"/>
    </div>
    <p class="txt-idt">
        3. From [Internet Connection], select either [Wired Network Connection] or [Wireless Network Connection] depending on your Internet environment.
    </p>    
<div class="img-only">
        <img alt="Internet connection entry menu" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=WSELXRgxIUCVJrPl9dA8xQ&amp;portalId=P1"/>
    </div>
    
<h3 class="sub-tit">WebOS - Check if the [LG Service Country] of the smart TV monitor is set correctly.</h3>
    <p class="info-desc idt">➔ The country you have set must be listed on [LG Service Country] before you can use the services of the country including premium content or app download services.</p>    
<ul class="cause-list">
        
<li>
            WebOS 22 - The [ <img style="width: 24px; vertical-align: bottom;" alt="settings" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=0N74gTo2U5ldIdBotEWu3w&amp;portalId=P1"/> ] Settings button on the remote control → [All Settings] → [General] → [System] → [Locale] → [LG Service Country].
        </li>
        
<li>
            WebOS 4.5 - The [ <img style="width: 24px; vertical-align: bottom;" alt="settings" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=pPyLMrFsRPff3Kk0lH8EUg&amp;portalId=P1"/> ] Settings button on the remote control → [All Settings] → [General] → [Locale] → [LG Service Country].
        </li>
    </ul>
    
<div class="img-only">
        <img alt="lg service country entry menu" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=nVNWErwiqsPHU3jbJmwHZg&amp;portalId=P1"/>
    </div>
    
<h3 class="sub-tit">If you still cannot install the app after you have done the above, reset the settings of the smart TV monitor.</h3>
    <p class="info-desc idt">➔ Resetting the smart TV monitor will delete the account settings and the installed apps altogether.</p>    
<ul class="cause-list">
        
<li>
            WebOS 22 - The [ <img style="width: 24px; vertical-align: bottom;" alt="settings" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=hkuucKTnTgYivYDKVbevDg&amp;portalId=P1"/> ] Settings button on the remote control → [All Settings] → [General] → [System] → [Reset to Initial Settings].
        </li>
        
<li>
            WebOS 4.5 - The [ <img style="width: 24px; vertical-align: bottom;" alt="settings" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=5qE0PVaullbyLXj3ZVJQ6g&amp;portalId=P1"/> ] Settings button on the remote control → [All Settings] → [General] →  [Reset to Initial Settings].
        </li>
    </ul>
    
<div class="img-only">
        <img alt="Reset to Initial Settings entry menu" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=M9VlHYgFgEyxnDhYEkfv6w&amp;portalId=P1"/>
    </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG smart TV monitor] Installation of the smart TV app fails if the LG Service Country Setting is incorrect

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