Help library: Help library: LG Monitor - The recommended resolution of the monitor is not available

LG Monitor - The recommended resolution of the monitor is not available

Troubleshooting Monitor Products 09/03/2025

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<div class="content-service-view">
<p class="info-desc">
Right click on the background and check the screen resolution or the resolution in the display setting, and if the recommended resolution is not available,<br/>
then it means that the PC graphics(VGA) card is not installed.
</p>

<h3 class="sub-tit">If the PC graphics card does not support the recommended resolution of the monitor</h3>
<p>Check if the PC graphics card supports the recommended resolution for each monitor component terminal as indicated in the user manual.<br/>
If the graphics card fails to implement the resolution supported by the monitor, you cannot use the recommended resolution on the monitor.<br/>
Add or change to the graphics card that supports the resolution of the monitor.</p>

<h3 class="sub-tit">If the PC graphics card supports the recommended resolution of the monitor</h3>
<p>
Right click on the background and check the screen resolution or the resolution in the display setting, and if the recommended resolution is not available,<br/>
then it means that the PC graphics(VGA) card is not installed.<br/>
If the graphics(VGA) driver is not installed, then install the latest version of driver from the graphics card maker and reboot the system and set the recommended resolution.
</p>

<div class="img-only">
<img alt="Right click on the background and check the screen resolution" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=jGCodtCamKURfzpp4itug&amp;portalId=P1"/><br/>
<img alt="the resolution in the display setting, and if the recommended resolution is not available, then it means that the PC graphics(VGA) card is not installed." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=5qBckvEKxEFniC5mVuC2zA&amp;portalId=P1"/>
</div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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LG Monitor - The recommended resolution of the monitor is not available

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