How can I have my TV checked using remote access?
Shall we take a closer look?
Using LG remote service, our technicians can check your TV and fix problems through remote access.
To use LG remote service, the TV needs to be connected to the internet.
Try this
From TV settings menu, go to [LG Remote Service]
- Follow below steps to use the remote service,
[LG Remote Service] from 2020 webOS5.0
Press settings button (
) from the remote control→ go to [All Settings] →[Customer Support] →[Quick Help] →[LG Remote Service]
1.Turn on the TV and press [Settings] button from the remote control.
2.Go to
[
All settings]
3.From [Customer Support], click [Quick Help]
4.From [Quick Help], select [LG Remote Service]
5.Agree to the terms and give the authorization code to the agent
[LG Remote Service] from 2019 webOS4.5
Press settings button (
) from the remote control →[All Settings] →[General] →[Customer service] →[Quick Help] →[LG Remote Service]
1.Turn on the TV and press [Settings] button from the
remote control.
2.
Go to [All Sett
ings].
3.From [General], go to [About this TV]
4.From [About This TV], select [Quick Help]
5.From [Quick Help], select [LG Remote Service]
6.Agree to the terms and give the authorization code to the agent.
Using [LG Remote service] from models before 2018 webOS4.0
Press settings button (
) from the remote control→ go to [All Settings] →[General] →[Customer Support] →[LG Remote Service]
1.
Turn on the TV and press settings button (
) from the remote control
2.Select [See All Settings]
3.From [General], go to [About This TV]
4.From [About This TV], select [LG Remote Service]
5.Agree to the terms and give the authorization code to the agent.
