Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[LG OLED TV Audio] I can’t see the volume indicator

Troubleshooting

To display the TV volume indicator, the output speaker must be set to [Internal TV Speaker].
Please check if it is set as the output speaker.

Causes and Symptoms

  • Changes in the speaker settings can prevent the TV sound control indicator from being displayed.

Try this

Does the volume indicator not appear on all channels?

➔ Make sure [Use TV Speaker] is selected in Sound Out in the Sound menu.

Changing the [Sound Out] option in Settings.

➔ [2022 WebOS22], [2021 WebOS6.0]

Press the 설정버튼 이미지 button on the TV remote and select [All Settings] → [Sound] → [Sound Out] → [Use TV Speaker]

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [Settings] and then [All Settings].

Image that selects the All setting as the remote control

2. Select [Sound] → [Sound Out].

Image to select sound settings with remote control

3. Select [Use TV Speaker].

Image of selecting a TV speaker with the remote control

➔ [2020 WebOS5.0] or earlier

Press the 설정버튼 이미지 button on the TV remote and select [All Settings] → [Sound] → [Sound Out] → [internal TV Speaker]

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [Settings] and then [All Settings].

Image that selects the All setting as the remote control

2. Select [Sound] → [Sound Out].

Image to select sound settings with remote control

3. Select [Internal TV Speaker].

Image of selecting a TV speaker with the remote control
How to initialize the video/audio settings

You can reset video/audio to enable [Internal TV Speaker]
Make sure you have the standard remote or Magic Remote originally provided with the TV.
Check if there is a [Mute] button on the standard remote or a Mute UI on the Magic Remote.

① Press the [Mute] button on the standard remote or Magic Remote 3 times repeatedly.
Image of pressing the mute button on the remote control
② Select AV Reset.
Images that select image/sound initialization
③ Video and audio are set to the factory settings.
예) Example) Video/Audio: Standard, Sleep Mode: Off

This guide was created for all models, so the images or content may be different from your product.

*Required question