Help library: Help library: [LG TV Audio Guidance] Audio Guidance is triggered when I change the channel or volume with the remote control.

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<div class="content-service-view">
<p class="info-desc">To assist visually impaired users in navigating TV menus, the audio guidance function can be enabled.</p>
<h2 class="tit">Causes and Symptoms</h2>

<li>Audio Guidance is on.</li>
</ul>

<h3 class="sub-tit">Is Audio guidance triggered when you operate your TV remote?</h3>
<p>Turn off the [Audio Guidance] in Settings.</p><br>
<p class="info-desc">➔ How to set [Audio Guidance] in [2022 WebOS22]and [2021 WebOS6.0]</p>
<div class="con-view">
Press the  <img style="vertical-align: bottom;" alt="Settings Button" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=YKAyBcgjXhV4n3o7219g&amp;portalId=P1">
button on the TV remote and select [All Settings] → [General] → [Accessibility] → [Audio Guidance].
</div><br>
<p class="txt-idt">
1. Turn on the TV and press the [Settings] button on your TV remote.<br>
Select [All Settings] in the [Settings] menu.
</p>
<div class="img-only">
<img alt="Image that enters all settings by pressing the setting button on the remote control" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=V6He3dLs5RF6WFv8Q6dlEw&amp;portalId=P1">
</div>
<p class="txt-idt">
2. Select [General] and then [Accessibility].
</p>
<div class="img-only">
<img alt="Images that select Accessibility from the General menu" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=NZUJZLl9a6uS74d3KXxHg&amp;portalId=P1">
</div>
<p class="txt-idt">3. Select [Audio Guidance].</p>
<div class="img-only">
<img alt="Images that select Audio Guidance from the Accessibility menu" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=yKfcTbjPpG8hFv8cKCAdmw&amp;portalId=P1">
</div>
<p class="txt-idt">4. Set [Enable the function] to [Off].</p>
<div class="img-only">
<img alt="Image that selects Enable the Function as Off in Audio Guidance" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=MT0bTwmAUg1h0cgFLjTUKg&amp;portalId=P1">
</div><br>
<p class="info-desc">➔ How to set the [Audio Guidance] function in [2020 WebOS 5.0 or before]</p>
<div class="con-view">
Press the <img style="vertical-align: bottom;" alt="Settings Button" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=8BAwDo6irjPaouf5jpPbfQ&amp;portalId=P1">
button on the TV remote and select [All Settings] → [Accessibility] → [Audio Guidance].
</div><br>
<p class="txt-idt">
1. Turn on the TV and press the [Settings] button on your TV remote.<br>
Select [All Settings] in the [Settings] menu.
</p>
<div class="img-only">
<img alt="Image that enters all settings by pressing the setting button on the remote control" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=k4KVZhMSYnvEYMNdEx463g&amp;portalId=P1">
</div>
<p class="txt-idt">
2. Select [Audio Guidance] in [Accessibility].
</p>
<div class="img-only">
<img alt="Images that select audio guidance from the Accessibility menu" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=J3iY3fYClt9uyvE5fIL5lQ&amp;portalId=P1">
</div>
<p class="txt-idt">
3. Change On to [Off] in [Audio Guidance].
</p>
<div class="img-only">
<img alt="Image that selects the Audio Guidance menu off" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Vn4SFS5jTcceKcdnoHsCfQ&amp;portalId=P1">
</div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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Help library

[LG TV Audio Guidance] Audio Guidance is triggered when I change the channel or volume with the remote control.

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