If the TV speaker is not enabled in the speaker setting, the TV speaker does not output sound.
If you have an external device (set-top box, PC, Blu-ray player, DVD player, game console, etc.) connected
to the TV, the TV audio may not work or be too low depending on the audio/volume settings on the device.
Try this
Try changing the Sound Out setting or running the sound test in the Sound menu to check if your TV speaker works okay.
➔ You can enable or disable the function by changing the commentary or sound-multiplex settings.
Setting methods may differ by product.
Smart TV (WEB OS)
Select Home → Settings → All Settings (Advanced Settings) → Sound → Sound Out → internal TV Speaker.
Select Home → Settings → All Settings (Advanced Settings) → Sound → Sound Test.
Smart TV (NETCAST)
Select Smart Menu (or Settings Menu) → Sound → Sound Out → internal TV Speaker.
Select Smart Menu (or Settings Menu) → Sound → Sound Test.
General TV
Select Settings (Menu) → Audio → TV Speaker: On.
Select Smart Menu (or Settings Menu) → Sound → Sound Test.
If you have an external device (set-top box, PC, Blu-ray player, DVD player, game console, etc.) connected to the TV, check the audio output from the device.
➔ If you have a set-top box connected to the TV, try adjusting the volume from both the set-top box and the TV.
If the set-top box volume is set too low or to zero, the TV speaker may not output sound, or the sound may
be very low.
The volume-related settings and the display location may differ by the model of the set-top box.
This guide was created for all models, so the images or content may be different from your product.
