Help library: Help library: [LG OLED TV] When setting the universal remote control, I can't search for a service provider

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<div class="content-service-view">
        <p class="info-desc">
            Location must be done in order to set the universal remote control.<br>
            If the LG Services Country and address are not set properly, you may not be able to search for the desired service provider.
        </p>        
<h2 class="tit">Causes and symptoms</h2>
        
<ul class="cause-list">
            
<li>Location are not done.</li>
        </ul>
        
<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">Can’t you search for a service provider?</h3>
        <p>Check the Location from the Settings menu on the TV.</p>        <p class="info-desc idt">➔ Set the [Location] function in [2022 webOS22]</p>        
<div class="con-view">
            Press the <img style="vertical-align: bottom;" alt="settings icon" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=EUMuUeXSFApf2NfIn8UBLQ&amp;portalId=P1"> button on the remote control and select [All Settings] → [General] → [System] → [Location] → [LG Services Country]
        </div><br>
        <p class="txt-idt">
            1. After turning on the TV, press the [Settings] button on the remote control.<br>
            From [Settings], select [All Settings].
        </p>        
<div class="img-only">
            <img alt="Image that enters all settings by pressing the setting button on the remote control " src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=wZUTQAwFglzmLVIoMwEZSQ&amp;portalId=P1">
        </div>
        <p class="txt-idt">
            2. From [General], select [System].
        </p>        
<div class="img-only">
            <img alt="Image of choosing system from general" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=dSwaf1n6Gu6vbPhAxHymg&amp;portalId=P1">
        </div>
        <p class="txt-idt">
            3. Select [Location].
        </p>        
<div class="img-only">
            <img alt="Image to choose location" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=nJOAt7qV3rIfOZqnWX8JXg&amp;portalId=P1">
        </div>
        <p class="txt-idt">
            4. Change [LG Services Country] .<br>
            When [Others] is set, you may not be able to search for a service provider.
        </p>        
<div class="img-only">
            <img alt="Image of selecting LG service country" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Rva30sTlPycJEckyx5PJXA&amp;portalId=P1">
        </div>
        <p class="info-desc idt">➔ Set the [Location] function in [2019 webOS4.5]</p>        
<div class="con-view">Press the <img style="vertical-align: bottom;" alt="settings icon" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=QTvATl6W0lM757xyEppCAw&amp;portalId=P1"> button on the remote control and select [All Settings] → [General] → [Location] → [LG Services Country]
        </div><br>
        <p class="txt-idt">
            1. After turning on the TV, press the [Settings] button on the remote control.<br>
            From [Settings], select [All Settings].
        </p>        
<div class="img-only">
            <img alt="Image that enters all settings by pressing the setting button on the remote control " src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=lJOrrrqrTr0lbx63j6nW4g&amp;portalId=P1">
        </div>
        <p class="txt-idt">
            2. From [General], select [Location].
        </p>        
<div class="img-only">
            <img alt="Image of selecting a location from the general menu" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=jLvjD9vsC5jGWQPppNWtmw&amp;portalId=P1">
        </div>
        <p class="txt-idt">
            3. Select [LG Services Country].
        </p>        
<div class="img-only">
            <img alt="Image to select LG Service Country" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=RiMEy6BM5OkKiRE8YHqRg&amp;portalId=P1">
        </div>
        
<div class="tip-box">
            <strong class="tip-tit">How to set the current time in Settings.</strong>
            <p>
                
<span><strong>[2021 WebOS6.0]</strong></span>
                
<span style="color: rgb(0, 0, 0) !important;">
                    Press the <img style="vertical-align: bottom;" alt="settings icon" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=yRZJl2aWA4zSuV8BkOFdg&amp;portalId=P1"> button on the remote control and select [All Settings] → [General] → [System] → [Location] → [LG Services Country]
                </span>
            </p>            <p>
                
<span><strong>[2019 WebOS4.5]</strong></span>
                
<span style="color: rgb(0, 0, 0) !important;">
                    Press the <img style="vertical-align: bottom;" alt="settings icon" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=NoqA1TV1AyH77oDxIVy9yQ&amp;portalId=P1"> button on the remote control and select [All Settings] → [General] → [Location] → [LG Services Country]
                </span>
            </p>            <p>
                
<span><strong>[2018 WebOS4.0]</strong></span>
                
<span style="color: rgb(0, 0, 0) !important;">
                    Press the <img style="vertical-align: bottom;" alt="settings icon" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=kpWkAydzdcYlOFqxL8i3g&amp;portalId=P1"> button on the remote control and select [All Settings] → [General] → [Location] → [LG Services Country]
                </span>
            </p>            <p>
                
<span><strong>[2017 WebOS3.5]</strong></span>
                
<span style="color: rgb(0, 0, 0) !important;">
                    Press the <img style="vertical-align: bottom;" alt="settings icon" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=ZNZZiI3MFVUFCWYUqRdCTA&amp;portalId=P1"> button on the remote control and select [All Settings] → [General] → [Location] → [LG Services Country]
                </span>
            </p>            <p>
                ※ If your remote control does not have the [ <img style="width: 24px; vertical-align: bottom;" alt="settings icon" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=z3jKvPebC8ose3n5ycnubg&amp;portalId=P1"> ] button, press the Home [ <img style="width: 24px; vertical-align: bottom;" alt="home icon" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=nRZHSCDmzfWHF1maUaW8w&amp;portalId=P1"> ] button, and select Settings [ <img style="width: 24px; vertical-align: bottom;" alt="settings icon" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=cA5xhOTkZgaaoAFR5QqA&amp;portalId=P1"> ] on the screen.
            </p>            
<div class="img-only">
                <img alt="An image indicating the location of the settings icon on the screen" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=sBT41qSrIynG9Es1PP7s3w&amp;portalId=P1">
            </div>
        </div>
        <p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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[LG OLED TV] When setting the universal remote control, I can't search for a service provider

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