Causes and Symptoms
- There are foreign substances or stains on the screen.
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Methods for Cleaning
- When cleaning the screen, first unplug the power cord and then gently wipe the screen in a specific direction using a soft cloth, such as a microfiber cloth.
- Please note that applying excessive force may result in scratches or discoloration.
- If there are many hand prints, you can lightly blow on them before wiping to help remove them.
Avoid spraying water directly onto the screen or using a damp cloth.
Never clean the screen with automotive or industrial polish, abrasives, wax, benzene, alcohol, or any similar agents.
Chemicals such as acetone, benzene, and alcohol can cause deterioration or damage to the product.
Preventing scratches
- Use a soft microfiber cloth for cleaning. (Avoid using rough cloths like dry or wet rags.)
- Refer to the user manual for the recommended cleaning method.
- Make sure that children do not play with toys or keys near the TV as they may damage it.
- When moving the product, securely wrap it with appropriate packing materials for safe transportation.
This guide was created for all models, so the images or content may be different from your product.