Help library: Help library: [LG TV Commentary] I hear commentaries that describe the actions taking place on the screen in a broadcast. (When the user wants to disable the commentary feature)

[LG TV Commentary] I hear commentaries that describe the actions taking place on the screen in a broadcast. (When the user wants to disable the commentary feature)

Troubleshooting TVS/SOUNDBARS 08/24/2023

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</head>

<body>
    
<div class="content-service-view">
<p class="info-desc">
This feature provides audible commentaries for the visually challenged people, explaining the on-screen content.<br>
Please be aware that this feature is only available if supported by the broadcasting company.<br>
If you are using a set-top box, check the corresponding option in the Settings menu of the set-top box.<br>
You can enable or disable the function by changing the commentary or sound-multiplex settings.<br>
Setting methods may differ by product.
</p>        
<h2 class="tit">Causes and Symptoms</h2>
        
<ul class="cause-list">
            
<li>While watching a broadcast or soap opera, I hear commentaries describing character movements and background details.</li>
        </ul>
        
<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">WebOS4.5 2019</h3><br>
        
<div class="img-only">
            
<span>Select Home → Settings → Accessibility → Video Description → off</span><br>
            <img alt="Turning off screen commentary settings" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=WKqHGL3uTSYhBomlOTIbLQ&amp;portalId=P1">
        </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your
product.</p></div>

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Help library

[LG TV Commentary] I hear commentaries that describe the actions taking place on the screen in a broadcast. (When the user wants to disable the commentary feature)

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