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[LG OLED TV Remote Control] How can I control my set-top features with my TV remote?

Troubleshooting

Do you want to enable the integrated remote control feature, which allows you to control both the TV and set-top box using just one remote control?

By pairing your set-top box with your AI remote control (Magic remote control) and enabling the integrated remote control function,
you can conveniently operate both the TV and set-top box using a single remote control.
In 2019 WebOS 4.5 or later, when a set-top box is connected to the HDMI port, the integrated remote control is automatically configured.
If it is not configured automatically, you can manually set the integrated remote control in the Settings menu.
You can follow the on-screen instructions to set the integrated remote control.

Try this

How to set an integrated remote control manually

The detailed settings may differ by model.
Please consult the user manual available under Customer Support on LG Electronics' website for more information.

[2022 WebOS22], [2021 WebOS6.0]

1. Press the [External Input] button on your AI remote control and select the HDMI port to which your set-top box is connected.
Select [Universal Control Settings] at the top of the Select Input Mode screen to display the Universal Control Settings screen.

selecting universal control settings by pressing external input on the remote control

2. On the [Universal Control Settings] screen, identify the HDMI port to which your set-top box is connected and select [Manage Settings].

running universal control settings

3. Select [Manage Settings].

4. Select [Set-top Box] from the external device list and then press [Next].

5. Check if the address displayed on the screen is correct and select [Next].
If the locale information is not correct, select [Change Locale] to edit the details.

6. Select your set-top service provider and press [Next].
If your service provider is not on the list, select [More] to display additional service providers and select your provider.

7. When the test screen appears, select [Next].

8. Select [Finish] to complete the integrated remote control setup process.

[2020 WebOS 5.0], [2019 WebOS 4.5]

1. Press the [External Input] button on your AI remote control and select the HDMI port to which your set-top box is connected.
Select the Device Connector button at the top of the Select Input Mode screen to display the Universal Control Settings screen.

selecting device connector

2. When the [Universal Control Settings] screen appears, make sure that your set-top box is positioned properly without any obstructions blocking the signal reception.
Then, proceed by selecting [Next].

3. Select [Set-top Box] from the external device list and then press [Next].

4. Select the HDMI port to which your set-top box is connected and press the [Next] button.

5. Check if the address displayed on the screen is correct and select [Next].
If the locale information is not correct, select [Change Locale] to edit the details.

6. Select your set-top service provider and press [Next].
If your service provider is not on the list, select [More] to display additional service providers and select your provider.

7. Select [Next] to proceed to the [Test Remote Control] screen to test the integrated remote control functions.

8. Press the [Test] button on the screen and check if the set-top box screen on the right is working properly.
If the set-top box screen works properly, press [Yes] to proceed to the next screen.

9. On the [Device Settings Summary] screen, check the information you have configured and press the [Finish] button.

Setting integrated remote control automatically

Setting integrated remote control automatically in different WebOS versions

[2022 WebOS22] and [2021 WebOS 6.0] Devices are automatically discovered and configured when they are connected to your TV.

[2020 WebOS5.0] Press the setting button on the TV remote and select [All Settings] → [Connection] → [Device Connection] → [Auto Device Setup].

[2019 WebOS4.5] Press the setting button on the TV remote and select [All Settings] → [Connection] → [HDMI Device Connection] → [Auto Device Setup].

This guide was created for all models, so the images or content may be different from your product.

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