Help library: Help library: LG TV - How do I turn on my set-top box with my AI (Magic) remote control?

LG TV - How do I turn on my set-top box with my AI (Magic) remote control?

Troubleshooting TVS/SOUNDBARS 09/18/2025

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<div class="content-service-view">
<p class="info-desc">
AI remote controls were renovated as of 2021.<br/>
Learn about the changes and how to configure the integrated remote control to turn on your set-top box.
</p>

<h3 class="sub-tit">What’s new in AI Remote Control of 2021</h3>
<p>
The Magic remote controls of 2021 no longer provide the set-top power button.<br/>
Accordingly, changes have been made to the method used to turn on the set-top box with the remote control.
</p>

<h3 class="sub-tit">How to turn on the set-top box using the AI remote control</h3>
<p>
If you are prompted with the “Would you like to turn on the set-top box?” message and press “Yes” but the set-top box is not turned on, the screen may show a “No Signal” message.
</p>

<div class="img-only">
<img alt="set-top box power off notification window" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=i5lKCx4SZNUc2uBIvMX0qg&amp;portalId=P1"/>
</div>
<p>
If you encounter this problem, press the [More Actions] key to display the following screen with the cursor.<br/>
If you press [Power], your set-top box should turn on.
</p>

<div class="con-view">
When pressing [Power], make sure that your AI remote control is facing the set-top box.
</div>
</div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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LG TV - How do I turn on my set-top box with my AI (Magic) remote control?

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