Help library: Help library: [LG TV] No signal, phrase appears on screen

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</head>

<body >
    
<div class="content-service-view">
        
<div class="img-only">
            <img alt="No Signal text appears on the TV screen" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=atEuZ6C6KTvmIsRbGfrzbg&amp;portalId=P1"/>
        </div>
        
<h3 class="sub-tit">If "No signal" or "Not supported in current mode" appears when you turn on the TV and you are unable to watch TV, please check.</h3>
        <p>Make sure the external device that receives the broadcast is turned off. (EX Set-top box)</p>        <p class="txt-idt">1. Make sure the set-top box has a white or green light for both Power and Internet.</p>        <p class="txt-idt">2. If the red light is on, press the set-top box power to turn on the set-top box to resolve the issue.</p>        
<div class="img-only">
            <img alt="All lights on the set-top box are solid white" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=8JPTaypEsSw2YD5ARP4OEw&amp;portalId=P1"/>
        </div>
        <p>Press the External Input button <img style="width: 24px; vertical-align: bottom;" alt="External Input button" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=N1RXPargg67pm4gUCWSuA&amp;portalId=P1"/> on the remote control to check the external input status.
        </p>        <p>External Input Button <img style="width: 24px; vertical-align: bottom;" alt="External Input button" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Pr40LRp2u2kdDMdvy1Dg&amp;portalId=P1"/> Each time you press the External Input button, the selection window moves to the right.
        </p>        <p class="txt-idt">1. If you are watching TV with a set-top box, external inputs must be set up on that set-top box.</p>        <p class="txt-idt">
            2. If you have another device connected, it should be selected.<br/>
        
<div class="img-only">
            <img alt="Press the External Input button on your TV to toggle the external input." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=G7vRU2D0B9iTNuTRbOAogQ&amp;portalId=P1"/>
        </div>
        <p>&nbsp;</p>        <p class="txt-idt">
            3. Make sure the cable from your set-top box is unplugged.<br/>
            Location of the HDMI cable connected to your TV.</p>        
<div class="img-only">
            <img alt="Location of the HDMI cable connected to your TV" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=X8dKlXbYdhlddSBmOxrw&amp;portalId=P1"/>
        </div>
        <p>Location of the HDMI cable connected to the TV.</p>        
<div class="img-only">
            <img alt="Location of the HDMI cable connected to the TV" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=snqTkOo2rZ07lIMQXjUDWg&amp;portalId=P1"/>
        </div>
        <p class="txt-idt">4. Reset the set-top box by unplugging and plugging the set-top box's power cord.</p><br/>
        <p>If the 'No Signal' screen still persists, please contact LG Electronics customer service for assistance.</p>        <p class="help-txt">This guide was created for all models, so the images or content may be different from your
            product.</p>    </div>

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[LG TV] No signal, phrase appears on screen

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