Help library: Help library: [LG TV] Audio Guidance Is Activated When Pointer Disappears

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      [dir="rtl"] .content-service-view .txt-box li p {
        padding: 0 10px 0 0;
      }
      [dir="rtl"] .content-service-view .mobile-txt {
        padding-left: 0;
        padding-right: 20px;
        background-position: 100% 5px;
      }
      [dir="rtl"] .content-service-view .link-list li .right {
        text-align: end;
      }
      [dir="rtl"] .content-service-view .help-txt {
        padding: 0 15px 0 0;
      }
      [dir="rtl"] .content-service-view .help-txt:before {
        left: auto;
        right: 0;
      }
      .content-service-view .cs-tabs [role="tabpanel"].is-hidden {
        display: none;
      }
      .content-service-view .cs-tabs .cs-tab-list button {
        border: 0 none;
        border-radius: 0;
        background-color: transparent;
        cursor: pointer;
      }
      .content-service-view .cs-tabs .cs-tab-list button:focus,
      .content-service-view .cs-tabs .cs-tab-list button:hover {
        text-decoration: none;
      }
      .content-service-view .cs-tabs .main-tab-list {
        display: flex;
        justify-content: space-around;
        border-bottom: 1px solid #ddd;
      }
      .content-service-view .cs-tabs .main-tab-list button {
        display: block;
        position: relative;
        padding: 8px 0;
        color: #767676;
        font-weight: bold;
        font-size: 17px;
        line-height: 1.6;
        letter-spacing: -1px;
      }
      .content-service-view .cs-tabs .main-tab-list button[aria-selected="true"] {
        color: #000;
      }
      .content-service-view .cs-tabs .main-tab-list button[aria-selected="true"]:after {
        position: absolute;
        bottom: -1px;
        left: 0;
        width: 100%;
        height: 4px;
        border-radius: 5px 5px 0 0;
        background-color: #000;
        content: "";
      }
      .content-service-view .cs-tabs .cs-tabpannel-header {
        display: flex;
        flex-direction: column;
      }
      .content-service-view .cs-tabs .sub-tab-list {
        border-top: 1px solid #ddd;
      }
      .content-service-view .cs-tabs .sub-tab-list button {
        display: block;
        width: 100%;
        padding: 16px;
        border-bottom: 1px solid #ddd;
        font-size: 14px;
        color: #000;
      }
      .content-service-view .cs-tabs .sub-tab-list button[aria-selected="true"] {
        background-color: #000;
        color: #fff;
        font-weight: bold;
      }
      .content-service-view .cs-tabs .sub-tab-list.flex_two {
        display: flex;
        flex-wrap: wrap;
      }
      .content-service-view .cs-tabs .sub-tab-list.flex_two button {
        width: 50%;
      }
      .content-service-view .cs-tabs .sub-tab-list.flex_two button:nth-of-type(odd) {
        border-right: 1px solid #ddd;
      }
      .content-service-view .cs-tabs .cs-image-wrap {
        padding: 30px 0;
        text-align: center;
      }
      @media screen and (min-width: 1024px) {
        .content-service-view .cs-tabs .main-tab-list {
          justify-content: center;
        }
        .content-service-view .cs-tabs .main-tab-list button {
          margin: 0 20px;
          padding: 24px 0;
        }
        .content-service-view .cs-tabs .main-tab-list button br {
          display: none;
        }
        .content-service-view .cs-tabs .cs-tabpannel-header {
          padding: 50px 0 0;
          align-items: center;
        }
        .content-service-view .cs-tabs .cs-tabpannel-header .cs-image-wrap {
          padding: 0;
        }
        .content-service-view .cs-tabs .sub-tab-list {
          display: flex;
          justify-content: center;
          margin-top: 50px;
          border-top: none;
        }
        .content-service-view .cs-tabs .sub-tab-list button {
          display: block;
          position: relative;
          width: auto;
          margin: 0 20px;
          padding: 18px 0;
          border-bottom: none;
          color: #767676;
          font-weight: bold;
          font-size: 17px;
          line-height: 1.6;
          letter-spacing: -1px;
        }
        .content-service-view .cs-tabs .sub-tab-list button[aria-selected="true"] {
          color: #000;
          background-color: #fff;
        }
        .content-service-view .cs-tabs .sub-tab-list button[aria-selected="true"]:after {
          position: absolute;
          bottom: -1px;
          left: 0;
          width: 100%;
          height: 4px;
          border-radius: 5px 5px 0 0;
          background-color: #000;
          content: "";
        }
        .content-service-view .cs-tabs .sub-tab-list.flex_two button {
          width: auto;
        }
        .content-service-view .cs-tabs .sub-tab-list.flex_two button:nth-of-type(odd) {
          border-right: none;
        }
        .content-service-view .cs-tabs .cs-sub-tabpanel-inner {
          padding: 50px 30px;
          border: 1px solid #ddd;
          border-radius: 8px;
        }
        .content-service-view .cs-tabs .cs-sub-tabpanel-inner.d-flex {
          display: flex;
        }
        .content-service-view .cs-tabs .cs-sub-tabpanel-inner.d-flex .cs-image-wrap {
          flex-shrink: 1;
          width: 600px;
          padding: 0;
        }
        .content-service-view .cs-tabs .cs-sub-tabpanel-inner.d-flex .cs-image-wrap img {
          width: 100%;
        }
        .content-service-view .cs-tabs .cs-sub-tabpanel-inner.d-flex .cs-copy-wrap {
          flex-grow: 1;
          padding-left: 30px;
        }
      }
      .content-service-view .flex-tv-webos-list li {
        padding: 4px 0;
      }
      @media screen and (min-width: 769px) {
        .content-service-view .flex-tv-webos-list {
          display: flex;
          flex-wrap: wrap;
          width: 500px;
        }
        .content-service-view .flex-tv-webos-list li {
          width: 50%;
          padding: 8px 0;
        }
      }
      .content-service-view .cs-accordion {
        margin-top: 30px;
        border-top: 2px solid #222;
      }
      .content-service-view .cs-accordion .acc-item {
        border-bottom: 1px solid #ddd;
      }
      .content-service-view .cs-accordion .acc-item .heading-btn {
        margin: 0;
        padding: 0;
      }
      .content-service-view .cs-accordion button {
        border: 0 none;
        border-radius: 0;
        background-color: transparent;
        cursor: pointer;
      }
      .content-service-view .cs-accordion button:focus,
      .content-service-view .cs-accordion button:hover {
        text-decoration: none;
      }
      .content-service-view .cs-accordion button.accordion-trigger {
        position: relative;
        display: block;
        width: 100%;
        padding: 16px 40px 16px 15px;
        text-align: start;
        color: #000;
        font-weight: bold;
        font-size: 14px;
        line-height: 22px;
        word-break: break-all;
      }
      .content-service-view .cs-accordion button.accordion-trigger[aria-expanded="false"] .accordion-title {
        max-height: calc(24px * 2);
        overflow: hidden;
        text-overflow: ellipsis;
        display: -webkit-box;
        -webkit-line-clamp: 2;
        -webkit-box-orient: vertical;
      }
      .content-service-view .cs-accordion button.accordion-trigger::after {
        display: block;
        position: absolute;
        top: 22px;
        right: 12px;
        width: 6px;
        height: 6px;
        border-top: 1px solid #000;
        border-right: 1px solid #000;
        transform: rotate(314deg);
        transition: transform 0.3s ease;
        transform-origin: 5px 2px;
        content: "";
      }
      .content-service-view .cs-accordion button.accordion-trigger[aria-expanded="false"]::after {
        transform: rotate(134deg);
      }
      .content-service-view .cs-accordion .accordion-panel {
        padding: 0 15px 25px 15px;
      }
      @media screen and (min-width: 769px) {
        .content-service-view .cs-accordion button.accordion-trigger {
          padding: 25px 125px 25px 15px;
          font-size: 16px;
        }
        .content-service-view .cs-accordion button.accordion-trigger::after {
          top: 50%;
          right: 50px;
          width: 10px;
          height: 10px;
          margin-top: -5px;
          transform-origin: 7px 4px;
        }
        .content-service-view .cs-accordion .accordion-panel {
          padding: 0 125px 25px 15px;
        }
      }
      [dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger {
        padding: 16px 15px 16px 40px;
      }
      [dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger::after {
        right: auto;
        left: 12px;
      }
      [dir="rtl"] .content-service-view .cs-accordion .accordion-panel {
        padding: 0 15px 25px 15px;
      }
      @media screen and (min-width: 769px) {
        [dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger {
          padding: 25px 15px 25px 125px;
        }
        [dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger::after {
          right: auto;
          left: 50px;
        }
        [dir="rtl"] .content-service-view .cs-accordion .accordion-panel {
          padding: 0 15px 25px 125px;
        }
      }
      .content-service-view .osd-menu {
        color: #fff;
      }
      .content-service-view .osd-ul {
        display: flex;
        margin: 0;
      }
      .content-service-view .osd-li {
        position: relative;
      }
      .content-service-view .osd-ul .osd-li:nth-of-type(1) {
        width: 30%;
        background-color: #312f3a;
      }
      .content-service-view .osd-ul .osd-li.type-vertical:nth-of-type(1) {
        width: 20%;
        background-color: #312f3a;
      }
      .content-service-view .osd-ul .osd-li:nth-of-type(2) {
        flex-grow: 1;
        background-color: #666666;
      }
      .content-service-view .osd-li .option-tit {
        padding: 10px 15px;
        border-bottom: 1px solid #fff;
        font-weight: bold;
        font-size: 24px;
      }
      .content-service-view .osd-li.has-opt-control {
        padding-bottom: 45px;
      }
      .content-service-view .osd-ul.col3 .osd-li {
      }
      .content-service-view .osd-ul.col3 .osd-li:nth-of-type(1) {
        width: 30%;
      }
      .content-service-view .osd-ul.col3 .osd-li:nth-of-type(2) {
        width: 35%;
      }
      .content-service-view .osd-ul.col3 .osd-li:nth-of-type(3) {
        width: 35%;
        background-color: #767676;
      }
      .content-service-view .osd-li .decision-box {
        position: relative;
        height: 100%;
        padding-bottom: 100px;
        box-sizing: border-box;
        font-size: 18px;
      }
      .content-service-view .osd-li .decision-box .dec-txt {
        padding: 15px;
      }
      .content-service-view .osd-li .decision-box .dec-btns {
        position: absolute;
        bottom: 0;
        left: 0;
        width: 100%;
      }
      .content-service-view .osd-li .decision-box .dec-btn {
        padding: 10px;
        border-top: 1px solid #fff;
        text-align: center;
      }
      .content-service-view .osd-li .decision-box .dec-btn.active {
        background-color: #c32e4c;
      }
      .content-service-view .osd-li .opt-control-info {
        position: absolute;
        bottom: 0;
        left: 0;
        display: flex;
        justify-content: space-around;
        width: 100%;
        padding: 10px 0;
        background-color: #312f3a;
        color: #fff;
      }
      .content-service-view .osd-li .opt-control-info .ic-enter {
        position: relative;
        display: inline-flex;
        justify-content: center;
        align-items: center;
        width: 16px;
        height: 16px;
        border: 2px solid #fff;
        border-radius: 50%;
        box-sizing: border-box;
      }
      .content-service-view .osd-li .opt-control-info .ic-enter::after {
        display: block;
        width: 10px;
        height: 10px;
        background-color: #fff;
        border-radius: 50%;
        content: "";
      }
      .content-service-view .type-vertical .osd-d1-li {
        flex-direction: column;
      }
      .content-service-view .osd-d1-ul {
        margin: 0;
        padding: 15px 0;
      }
      .content-service-view .osd-d1-li {
        display: flex;
        align-items: center;
        gap: 10px;
        padding: 10px;
      }
      .content-service-view .osd-d1-li.active {
        background-color: #c32e4c;
      }
      .content-service-view .osd-d1-li .ic-img {
      }
      .content-service-view .osd-d1-li .ic-txt {
      }
      .content-service-view .type-vertical .osd-d1-li .ic-txt {
        text-align: center;
      }
      .content-service-view .opt-ul {
      }
      .content-service-view .opt-li {
        position: relative;
        display: flex;
        justify-content: space-between;
        align-items: center;
        padding: 10px 45px 10px 15px;
        font-size: 20px;
      }
      .content-service-view .opt-li.active {
        background-color: #c32e4c;
      }
      .content-service-view .opt-li.arrow-right:after {
        display: block;
        position: absolute;
        top: 47%;
        right: 15px;
        width: 8px;
        height: 8px;
        border-bottom: 3px solid rgb(255, 255, 255);
        border-right: 3px solid rgb(255, 255, 255);
        transform: rotate(314deg);
        transition: transform 0.3s ease;
        transform-origin: 5px 2px;
        content: "";
      }
      .content-service-view .opt-li .opt-item {
        font-size: 18px;
      }
      .content-service-view .opt-li .opt-seleted {
        flex-grow: 1;
        padding: 40px 0;
        font-size: 25px;
        font-weight: 500;
      }
      .content-service-view .opt-li .opt-value {
        text-align: end;
      }
      .content-service-view .opt-li.has-value .opt-item {
        width: 70%;
      }
      .content-service-view .opt-li.has-value .opt-value {
        width: 30%;
      }
      .content-service-view .opt-li-skip {
        padding: 10px 45px 10px 15px;
        font-weight: bold;
        font-size: 20px;
        text-align: center;
      }
      [dir="rtl"] .content-service-view .opt-li {
        padding: 10px 15px 10px 45px;
      }
      [dir="rtl"] .content-service-view .opt-li.arrow-right:after {
        right: auto;
        left: 15px;
        top: 53%;
        transform: rotate(135deg);
        transition: transform 0.3s ease;
        transform-origin: 5px 2px;
        content: "";
      }
    </style>

</head>
  <body >
    
<div class="content-service-view">
      <p>
        The [Audio Guidance] feature is activated when you long-press the mute button on the Magic Remote.<br/>
        This feature causes the pointer to disappear and a voice to read out the on-screen menu.<br/>
        When you turn off [Audio Guidance], the pointer reappears and the descriptive voice stops.
      </p>      <br/>
      
<div class="img-only">
        <img alt="GIF illustrating the disappearance of the pointer and functioning of the descriptive voice. Shaking the remote control does not make the pointer reappear." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=xTiEuU8k0w3F6JZrFmOZQ&amp;portalId=P1"/>
      </div>
      <br/>
      <br/>
      
<div class="img-only">
        <img alt="If you long-press the mute button on the remote, the Audio Guidance feature will be enabled" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=cOobaknmkkK4hekUuSFsUw&amp;portalId=P1"/>
      </div>
      <br/>
      <p>
        * [Audio Guidance]<br/>
        To assist visually impaired users in navigating the TV menu, a voice reads out the on-screen menu.<br/>
        The pointer is removed to prevent the audio guidance from redundantly reading out items that are highlighted,<br/>ensuring a smoother experience.
      </p>      
<h2 class="tit">Try this</h2>
      <p>
        To turn off the feature on a TV purchased in 2020 or later :<br/>[Settings button on remote control] → [All Settings] → [General] → [Accessibility] → [Audio Guidance] → Turn off<br/><br/>
        To turn off the feature on a TV purchased before 2019 :<br/>[Settings button on the remote control] → [All Settings] → [Accessibility] → [Audio Guidance] → Turn off
      </p>      
<div class="tip-box">
        <strong class="tip-tit">Please note!</strong>
        
<div class="con-view">
          * If you turn on [Audio Guidance] again, the pointer will disappear from the screen and a voice will guide you through the menu.
        </div>
      </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

</body>
</html>
	
</div>

Help library

[LG TV] Audio Guidance Is Activated When Pointer Disappears

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