A ‘reset’ refers to restoring a product to its initial settings at the time of purchase.
By performing a reset, issues such as a malfunctioning Magic Remote or errors related to TV software or app can be resolved.
It is however important to note that the reset will erase all apps that were installed through purchase, personal settings and saved data.
Try this
How to perform a reset by date of release and webOS version of TV
- TVs released between 2021 & 2025 (webOS 6.0 ~ 25): Press remote control Settings [
] button → All Settings [
] → [General] → [System] → [Reset to Initial settings]
- TVs released in 2020 (webOS 5.0): Press remote control Settings [
] → [Support] → [Reset to Initial settings]
- TVs released before 2019 (~ webOS 4.5) Press remote control Settings [
] → [General] → [Reset to Initial settings]
How to reset a webOS24, 25 TV released after 2024
-
1. Press the remote control Settings [
Use the remote control’s pointer to select the All Settings icon[ -
2. Select the [General] tab.
-
3. Select the [System] tab.
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4. In the System tab, select the option [Reset to initial settings].
-
5. After selecting [Reset to Initial settings], you will be prompted to select an option.
- The option [Reset All] will reset all settings, including network settings.
- The option [Reset all except network settings] will reset all settings except wired and wireless network settings.
- The option [Reset all except network settings] will reset all settings except wired and wireless network settings.
- The option [Reset All] will reset all settings, including network settings.
-
6. After choosing to reset, the TV will restart and the initial screen will be shown.
Follow the on-screen prompts to set up your TV.
Move left or right to check the contents.
This guide was created for all models, so the images or content may be different from your product.
