Causes and Symptoms
- Incorrect picture size setting.
Let's find out more.
An incorrect picture size setting can make the image appear stretched or distorted.
If the picture size is not set to 16:9, change it to 16:9. If the issue persists, change the picture size to "Original Ratio".
Try this.
Change the picture size to match the content you're watching.
➔ In the TV settings menu, select the options in the following order:
[2022 WebOS22], [2022 WebOS6.0] How to Change the Picture Size
1. Turn on the TV and press the [Settings] button on the remote.
In [Settings], select [All Settings].
2. In [Picture], select [Aspect Ratio].
3. In [User Selection], change the [Aspect Ratio].
[WebOS versions prior to 2020] How to Change the Picture Size
1. Turn on the TV and press the [Settings] button on the remote.
In [Settings], select [All Settings].
2. In [Picture], select [Aspect Ratio Settings].
3. In [Aspect Ratio Settings], change the [Aspect Ratio].
This guide was created for all models, so the images or content may be different from your product.