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An issue with your set-top box or the connection cable can cause the picture to freeze or cut out intermittently.
Resetting your set-top box may resolve this issue.
※ If the problem persists after resetting the set-top box, please contact your service provider.
Try this.
How to Reset Your Set-Top Box
1. Turn off your TV using the remote control.
2. Turn off the power switch on the back of the set-top box. Wait five seconds, then turn it back on.
3. If your model doesn't have a power switch, unplug the power cord. Wait five seconds, then plug it back in.
4. The set-top box is reset when the power indicator light blinks and then stays lit.
※ The reset method may vary depending on your set-top box model. Please refer to your service provider's instructions.
This guide was created for all models, so the images or content may be different from your product.
