Help library: Help library: How to Reset Your LG TV to Factory Settings

How to Reset Your LG TV to Factory Settings

Troubleshooting TVS/SOUNDBARS 11/11/2026

<div class="content-service-view" itemtype="HowTo">
<p class="description info-desc">
Follow the menu path for your TV’s webOS version, and then choose a reset option.<br/>Resetting your TV to factory settings deletes saved settings, account information, downloaded apps, and
other data.<br/>
</p>

<div class="tip-box">
<strong class="tip-tit">Before Resetting Your TV</strong>
<p>
Resetting your TV to factory settings deletes all saved settings and information, including picture and sound settings, account information, and downloaded apps. <br/>After the reset, you
will need to set up your TV again. Before you continue, make sure a factory reset is necessary.
</p>      </div>

<h2 class="tit mainName">How to Reset Your LG TV to Factory Settings</h2>

<div class="tip-box">
<strong class="tip-tit">Check Your webOS Version</strong>
<p>Press the Settings (gear) or Mute button on your TV remote three times in a row. Your TV will display the webOS version.</p>      </div>

<h3 class="name sub-tit">Step 1. Open the Reset Settings Menu</h3>

<li>2026 or later TVs (webOS 26 or later): Press Settings on your remote, then select All Settings, System, and Reset to Initial Settings.</li>

<li>2021 to 2025 TVs (webOS 6.0 through 25): Press Settings on your remote, then go to All Settings, General, System, and select Reset to Initial Settings.</li>

<li>2020 TVs (webOS 5.0): Press Settings on your remote, then go to All Settings, Support, and select Reset to Initial Settings.</li>

<li>2019 or earlier TVs (webOS 4.5 or earlier): Press Settings on your remote, then go to All Settings, General, and select Reset to Initial Settings.</li>
</ul>
</div>

<h3 class="name sub-tit">Step 2. Choose a Reset Option</h3>

<li>Reset All: Returns all settings and information to their factory defaults, including picture and sound settings, account information, and downloaded apps.</li>

<li>Reset All Except Network Settings: Returns all settings except network settings to their factory defaults. Available on some models released in 2024 or later.</li>
</ul>
</div>

<h3 class="name sub-tit">Step 3. Still Need Help?</h3>
<p class="text">If the issue continues, request a repair service.</p>      </div>

<h2 class="tit">Frequently Asked Questions</h2>

<span aria-label="Question" role="img">Q.</span> What Should I Do If I Forget My Password and Cannot Reset the TV?</dt>
<dd>

<span aria-label="Answer" role="img">A.</span> If the default password, 0000, does not work, the password has been changed. <br/>Contact LG Customer Support for assistance.</dd>
</dl>
<dl>
<dt>

<span aria-label="Question" role="img">Q.</span> Will I Need to Sign In to Netflix and YouTube Again After Resetting the TV?</dt>
<dd>

<span aria-label="Answer" role="img">A.</span> Yes. Resetting the TV to factory settings deletes the account information and data saved on the TV. <br/>After the reset, open each app and
sign in again with your account ID and password.
</dd>
</dl>
</div>
<p class="mobile-txt">Move left or right to check the contents.</p><p class="help-txt">This guide is based on standard models. The settings menu may vary by model.</p>    </div>

</body>
</html>
	
</div>

*Required question

Article Feedback Article Feedback

1. Was this information helpful?*

Please fill out the required field.

YES NO

Need immediate help?

2. How would you improve the information?*

Please fill out the required field.

Characters left : /

Submit

Thank you for your feedback!