Help library: Help library: The volume goes down while playing the sound bar

The volume goes down while playing the sound bar

Troubleshooting Blu-ray & DVD Players, Home Theatre Systems 08/14/2025

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<h2 class="tit">Causes and Symptoms</h2>
        
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<li>While playing the sound from the sound bar, the sound volume gets smaller than before even if I did not change it.</li>
                
<li>While playing the sound from the sound bar, the sound volume gets smaller than before and returns to normal even if I did not change it.</li>
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<h2 class="tit">Try this</h2>
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            The speaker protection function is applied to the sound bar product to restore the volume to normal once the normal sound source and condition are restored after reducing the volume in a specific sound source and condition.
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<h3 class="sub-tit">Specific sound source</h3>
        <p class="info-desc idt">➔ It means the case where the sound source has a too high volume or especially, the low tone areas have a high amplitude.</p>        
<h3 class="sub-tit">Specific condition</h3>
        <p class="info-desc idt">➔ It means the case where the sound bar volume is high and the signal amplification is greater than the speaker or protection circuit while playing a specific sound source.</p><br><br>
        <p class="txt-idt">※ The function intends to ensure long and safe use of the sound bar product by minimizing damages to the product’s circuit and speaker, and it is not a malfunction, thus feel free to use it safely.</p>        <p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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The volume goes down while playing the sound bar

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