Help library: Help library: [LG refrigerator - drawer] Drawers and movable baskets look to be drooping. Lid of a drawer seems to have a gap.

[LG refrigerator - drawer] Drawers and movable baskets look to be drooping. Lid of a drawer seems to have a gap.

Repair Refrigerators 05/24/2023

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<h2 class="tit">Causes and Symptoms</h2>

<li>Drawers and movable baskets look to be drooping.</li>

<li>Lid of a drawer seems to have a gap.</li>
</ul>

<p>If heavy things or foods are stored on the drawer and the drawer lid, the drawer may look to be drooping or have a wide gap.<br>
If one side of the movable basket is not hung on the rail securely, it may tilt to one side.</p>

<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">If a drawer has fallen off or drooped due to heavy items or food, remove the weighty item and reinstall the drawer correctly.</h3>
        <p class="info-desc">➔ If a roller on the drawer is broken and thus the drawer fell off or tilted to one side, you may need to call a service technician for an inspection.</p>        <p>If, however, you need to buy a replacement for the broken drawer, check the model name and visit an LG Electronics Service Center.</p>
        
<h3 class="sub-tit">Place the movable basket into its position, and, if it is not aligned correctly, push up the lower side of the basket until it clicks into its position.</h3>
        <p class="info-desc">➔ You can move the movable basket up or down.</p>        
<div class="img-only">
            <img alt="Correct installation image of an unbalanced moving basket" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=qf8SHJPGK1HRnSdFpGkQw&amp;portalId=P1">
        </div>

<div class="tip-box">
<strong class="tip-tit">Be careful!</strong>
<p>
To lift up a basket, hold the center of the basket and gently lift it.<br>
When you need to lower a basket, support the basket with your palms, press the levers on both sides upward with your fingers and then lower the basket.
</p>
<div class="img-only">
<img alt="Image of putting the basket up and down" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=mt7hdgjbBg7Aco7V6WcpA&amp;portalId=P1">
</div>
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<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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[LG refrigerator - drawer] Drawers and movable baskets look to be drooping. Lid of a drawer seems to have a gap.

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