Help library: Help library: [LG refrigerator door] The refrigerator door is not closing properly. The door gasket is loose.

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<p class="info-subject">Is the door gasket in the refrigerator door loose unlike before? Does the refrigerator door gasket not adhere well to the refrigerator?</p><p class="info-desc">
The door gasket keeps the refrigerator door closed to prevent cold air from leaking out.<br>
There is a rubber magnet inside the door gasket to ensure adhesion and no gaps.<br>
Clean the door gasket with a detergent frequently to keep it clean.
</p>
<h2 class="tit">Causes and Symptoms</h2>

<li>The refrigerator is completely filled with food or the refrigerator shelves are assembled incorrectly.</li>

<li>The door gasket is coated with a foreign substance.</li>

<li>The door gasket is damaged.</li>
</ul>

<h3 class="sub-tit">Is there so much food in the refrigerator that the door is unable to close properly?</h3>
<p class="info-desc">➔ Partially remove some of the food stored to ensure that the door can close properly.</p><p>
If the inside of the refrigerator is completely filled with food, the refrigerator door may not close properly.<br>
Also, if too much food is stored in the storage space in the refrigerator door, the refrigerator door may sag due to the weight of the food and the gasket may become loose.
</p>
<div class="img-only">
<img alt="If the inside of the refrigerator is completely filled with food, the refrigerator door may not close properly." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=tGCv2AeJqD36lwz3Rtijg&amp;portalId=P1">
</div>

<h3 class="sub-tit">Does the refrigerator door not close because the refrigerator shelves are not assembled correctly?</h3>
<p class="info-desc">➔ Remove the drawers or shelves and reinsert them correctly.</p><p>If the drawers or the shelves are not assembled into their positions correctly after cleaning the refrigerator, the refrigerator door won't close properly.</p>
<div class="img-only">
<img alt="If the drawers or the shelves are not assembled into their positions correctly after cleaning the refrigerator, the refrigerator door won't close properly." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=yzrWHMDom92IGMlNRy0fA&amp;portalId=P1">
</div>

<h3 class="sub-tit">Do objects such as refrigerator covers or plastic bags get caught when you open and close the refrigerator door?</h3>
<p class="info-desc">➔ Remove them as they make the refrigerator door difficult to close.</p><p>If there is a cover on top of the refrigerator or if you put a plastic bag in the storage space in the refrigerator door, remove it as it may get stuck in the refrigerator door.</p>
<div class="img-only">
<img alt="If there is a cover on top of the refrigerator or if you put a plastic bag in the storage space in the refrigerator door, remove it as it may get stuck in the refrigerator door." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=vQdj5xaiIhRLQ7mUlFdxg&amp;portalId=P1">
</div>

<h3 class="sub-tit">Is the door gasket contaminated by an unnoticed foreign object so that it doesn't adhere effectively to the refrigerator door?</h3>
<p class="info-desc">➔ Clean the door gasket with a detergent.</p><p>
If foreign substances such as food become hardened on the door gasket, the adhesion of the door gasket may decrease due to stickiness so that the door may not close properly.<br>
Wipe the door gasket with a hot steamed towel, and then clean it with a toothbrush or sponge with detergent.
</p>
<div class="img-only">
<img alt="If foreign substances such as food become hardened on the door gasket, the adhesion of the door gasket may decrease due to stickiness so that the door may not close properly." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=uIzuteymhmiR2DUFXwO3g&amp;portalId=P1">
</div>

<h3 class="sub-tit">Does the door gasket fall out so that it doesn't adhere well to the refrigerator door?</h3>
<p class="info-desc">➔ Push and insert the door gasket back into place with your hand.</p><p>If the door gasket is protruding or sagging partially, press and insert it back into the groove on the refrigerator door.</p>
<div class="img-only">
<img alt="If the door gasket is protruding or sagging partially, press and insert it back into the groove on the refrigerator door." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Q8OdkgbThrA2OVEciM1AQ&amp;portalId=P1">
</div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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Help library

[LG refrigerator door] The refrigerator door is not closing properly. The door gasket is loose.

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