Help library: Help library: [LG refrigerator - door] Freezer door of the top freezer refrigerator does not close completely/Drawers do not close completely.

[LG refrigerator - door] Freezer door of the top freezer refrigerator does not close completely/Drawers do not close completely.

Repair Built in Appliances, Refrigerators 05/25/2023

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<h2 class="tit">Causes and Symptoms</h2>

<li>You cannot completely shut the doors of the top freezer refrigerator/freezer compartment.</li>

<li>You cannot completely shut the drawers of the top freezer refrigerator/freezer compartment.</li>
</ul>

<h2 class="tit">Try this</h2>
<p>If you cannot shut the door of the freezer completely or cannot insert the drawer completely, the shelves or drawers are installed incorrectly. Check the following:</p>
<h3 class="sub-tit">Remove the ice box and the drawer on the right hand side.</h3>
<p>
Then, check the lower part of the pillar that connects the top and bottom shelves.<br>
If the grooves of the shelves are invisible, then they are installed correctly.<br>
If the grooves of the shelves are visible, then they are installed incorrectly.<br>
Remove and reinstall the shelves as follows.
</p>
<h3 class="sub-tit">Remove food from the freezer.</h3>
<p>
Remove the drawers from under the shelf.<br>
Then, raise the front of the upper shelf and pull it out.<br>
At this time, be careful as the shelf is heavy.<br>
Raise the front of the lower shelf and pull it out.<br>
At this time, be careful as the shelf is heavy.
</p>
<h3 class="sub-tit">Installation is in the reverse order of removal. Place the lower shelf into the rail and push into its place.</h3>
<p>
After installing the shelf, check that it does not fall out.<br>
Place the upper shelf into the rail and push into its place.<br>
After installation is complete, check that all shelves are installed correctly.<br>
Install the ice box and drawers by placing them onto their rails.
</p>
<h3 class="sub-tit">For drawers, check inside the refrigerator that both sides of the drawers and supports fit together snugly.</h3>
<p>
In the case of the rail type, fit the side of the drawer onto the rail.<br>
In the case of hanger type, firstly check the hanger inside the freezer and the hanger for the drawer.<br>
Tilt the drawer at first installation.<br>
After it is placed correctly on the hanger, push it into its place.
</p>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG refrigerator - door] Freezer door of the top freezer refrigerator does not close completely/Drawers do not close completely.

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