Help library: Help library: [LG refrigerator with water purifier] [built-in side-by-side refrigerator] Ice is not dispensed from the automatic ice maker.

[LG refrigerator with water purifier] [built-in side-by-side refrigerator] Ice is not dispensed from the automatic ice maker.

Repair Refrigerators 05/25/2023

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<div class="content-service-view">
<p class="info-desc">
Ice made by the ice maker of the refrigerator with water purifier is kept in the ice storage bucket and will be dispensed by the dispenser when you push the Ice button.<br>
If, however, you have not used the machine for a long time, pieces of ice may gather and clump.<br>
In this case, break the ice lump into pieces so that ice is able to be smoothly dispensed from the ice storage bucket.<br>
In addition, if you have recently installed the refrigerator, wait a while as it may take time to cool down the inside of the refrigerator sufficiently to produce ice.
</p>
<h2 class="tit">Causes and Symptoms</h2>

<li>You have never made ice since you first used the product.</li>

<li>You have installed a sink, a water purifier, or a dishwasher.</li>

<li>Not enough time has elapsed since the refrigerator was installed.</li>
</ul>

<h3 class="sub-tit">Is ice not dispensed after plumbing work or having an inspection by a health care manager</h3>
<p class="info-desc">➔ Open the water supply valve.</p><p>Open the water supply valve that is connected to the sink or the cold water pipe as shown in the figure below.</p>
<div class="img-only">
<img alt="Opening the water supply valve under the sink" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=QOeGWv30TUboamqBlCznw&amp;portalId=P1">
</div>

<div class="con-view">
If ice is still not made after you have done the above, pull the power plug and then reinsert it to power on the refrigerator.<br>
You may reset the ice maker.
</div>
</div>

<h3 class="sub-tit">Did you just install the refrigerator?</h3>
<p class="info-desc">➔ It takes time to produce sufficient cold air that is suitable for freezing water into ice.</p><p>
Ice will be made after a while.<br>
Cold air will start to come out about 1 to 2 hours after initially switching the refrigerator on.<br>
After installation, firstly the fridge compartment will run to cool the foods inside it.<br>
When the temperature has been reduced sufficiently, the machine will start making ice.<br>
Normally, it takes about 3 hours to completely freeze 20°C water, but the first time after you install the refrigerator it could take 12 hours or more.
</p>
<div class="img-only">
<img alt="Wait 12 hours after power connection to see ice formed" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=uzhqVKtcBOLlaMavv40zAg&amp;portalId=P1">
</div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG refrigerator with water purifier] [built-in side-by-side refrigerator] Ice is not dispensed from the automatic ice maker.

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