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The vegetables/fruits stored in the vegetable box (drawer) of my LG top/bottom freezer refrigerator are frozen

Troubleshooting

Vegetables or fruits may freeze in the crisper drawer if the refrigerator temperature is set too low (1–2°C / 34–36°F) or the crisper air vent is open.
To resolve this, set the refrigerator temperature to 3°C (37°F) or higher and close the crisper air vent.

How do I prevent fruits and vegetables from freezing in the crisper drawer?

Step 1. Adjust the refrigerator temperature

If the refrigerator temperature is set too low (1–2°C / 34–36°F), food in the crisper drawer may freeze. (The recommended temperature is 3°C / 37°F.)

  1. 1. Press and hold the [Lock / Unlock] button on the front display for 3 seconds to unlock the controls. (Some models may not have this button.)
  2. 2. Press the [Fridge Temperature] button and set the temperature to 3°C (37°F) or higher.
  3. 3. Once the temperature is set,, press the [Lock / Unlock] button again to lock the controls.

Note: The location of the temperature control may vary by model. Refer to your user manual for details.

Step 2. Close the crisper air vent (if applicable)

For models with a crisper air vent, leaving it open allows cold air to enter directly and may cause food to freeze.
To resolve this: Set the air vent inside or above the crisper drawer to [Closed].

Step 3. Store fruits and vegetables at the proper temperature

Some foods, especially tropical fruits, are sensitive to low temperatures.
Storing them in colder areas, such as the Fresh Zone or standard crisper drawer, may cause them to freeze or spoil.

Please note

  • Do not store tropical fruits such as bananas, pineapples, or melons in the refrigerator. These should be stored at room temperature (10–15°C / 50–59°F).

FAQ

Q. What are the recommended storage temperatures for different fruits and vegetables?
A. 10–15°C (50–59°F) – Room temperature:
Bananas, pineapples, grapefruit, melons, lemons, ginger, whole watermelons
4–10°C (39–50°F) – Cool storage:
Cucumbers, eggplants, oranges, peppers, kidney beans, peas
0–4°C (32–39°F) – Refrigerated storage:
Cut fruit (wrap tightly in plastic wrap)
0–2°C (32–36°F) – Refrigerated storage:
Apples, apricots, cabbage, carrots, cherries, lettuce, garlic, grapes, peaches, pears, strawberries
Q. Can I store fruit in the Fresh Zone?
A. The Fresh Zone is usually set to a lower temperature than the main refrigerator compartment to store meat or fish.
Fruits and vegetables with high moisture content may freeze in this area, so use the crisper drawer instead.

This guide was created for all models, so the images or content may be different from your product.

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