Help library: Help library: If You See an Er FF, E FF, or F Error Code on Your LG Refrigerator

If You See an Er FF, E FF, or F Error Code on Your LG Refrigerator

Troubleshooting Built in Appliances, Refrigerators 09/14/2026

<body >

<div class="content-service-view" itemtype="HowTo">
<p class="description">
An Er FF, E FF, or F error code appears on the refrigerator display when
ice or frost buildup prevents the freezer fan motor from turning.<br/>
Unplug the unit and leave both doors fully open for at least 24 hours.
If the error code remains after defrosting, your refrigerator may need
service.
</p>

<div class="tip-box">
<strong class="tip-tit">Note</strong>
<p>
Error codes may look slightly different depending on your refrigerator
model.
</p>

<h2 class="warn-tit">Before You Begin</h2>

<li>
Move your food to another refrigerator or an insulated cooler to keep
it from spoiling.
</li>

<li>
Place dry towels on the floor around the refrigerator to catch any
water as the ice melts.
</li>
</ul>

<h2 class="tit mainName">Why Do Er FF, E rF, or F Error Codes Appear?</h2>
<p>
This indicates that your freezer fan motor is not operating properly.
Ice or frost buildup around the motor usually prevents the fan from
turning. <br/>
This often happens when the freezer contains too much food or the door
is not fully closed, allowing outside air to enter.
</p>

<h2 class="tit">How to Resolve the Error Code</h2>

<h3 class="name">Step 1. Move the Food</h3>
<p class="text">
Move your food to another refrigerator or an insulated cooler.
</p>      </div>

<h3 class="name">Step 2. Place Towels on the Floor</h3>
<p class="text">
Place dry towels on the floor around the refrigerator to absorb any
water as the ice melts.
</p>      </div>

<h3 class="name">Step 3. Unplug and Defrost the Refrigerator</h3>
<p class="text">
Unplug the refrigerator, and leave the freezer and refrigerator doors
fully open for at least 24 hours to allow the ice or frost to melt
naturally. <br/>
Defrosting may take approximately one day in summer and up to three
days in winter, depending on the amount of ice.
</p>      </div>

<h3 class="name">Step 4. Dry the Interior</h3>
<p class="text">
Once the ice has completely melted, wipe away any remaining moisture
inside the refrigerator with a dry towel.
</p>      </div>

<h3 class="name">Step 5. Plug the Refrigerator Back In</h3>
<p class="text">
Plug the refrigerator back in and allow 24 to 48 hours for the
compartments to reach their normal operating temperatures.
</p>      </div>

<h3 class="name">Step 6. Still Need Help</h3>
<p class="text">
If the issue persists after following the steps above, you can get
further support through LG Chatbot on our website or by requesting a
technician visit.</p></div>
<h2 class="tit">FAQ</h2>

<span role="img" aria-label="Question">Q.</span> Can I use a hair
dryer to melt the ice faster?
</dt>
<dd>

<span role="img" aria-label="Answer">A.</span> Do not use a hair
dryer. The heat could warp plastic parts inside the refrigerator or
create a fire hazard. Leave the doors open and allow the ice to melt
naturally.
</dd>
</dl>
</div>

<p class="help-txt">
This guide is based on standard models. The settings menu may vary by
model.
</p>    </div>

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Help library

If You See an Er FF, E FF, or F Error Code on Your LG Refrigerator

Before You Begin

Why Do Er FF, E rF, or F Error Codes Appear?

How to Resolve the Error Code

Step 1. Move the Food

Step 2. Place Towels on the Floor

Step 3. Unplug and Defrost the Refrigerator

Step 4. Dry the Interior

Step 5. Plug the Refrigerator Back In

Step 6. Still Need Help

FAQ

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