Help library: Help library: [LG Front load washing machine] There is no water supply.

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<div class="content-service-view">
<p class="info-subject">Is water not entering the tub when running the washing machine and it shows [IE] (Water Inlet Error) on the display? Is the water going in, but the amount of water is too little?</p><p class="info-desc">
If there is not sufficient water in the tub after 8 minutes, [IE] will appear on the display of the washing machine.<br>
In this case, check the faucet and water supply hose connected to the washing machine.<br>
If there is no water supply in the winter, water pipes or supply hoses may be frozen.<br>
If the problem persists even after following the instructions below, the water supply solenoid may have failed, so please consult an LG Electronics Service Center.
</p>
<h2 class="tit">Causes and Symptoms</h2>

<li>There is a water supply outage or the faucet is turned off.</li>

<li>The water supply hose is pressed or kinked.</li>

<li>The water supply hose is frozen due to cold weather.</li>
</ul>

<h3 class="sub-tit">Is there no water supply because of a water supply outage or a closed faucet?</h3>
<p class="info-desc">➔ Open the faucet connected to the water supply hose of the washing machine by turning it counterclockwise.</p><p>First, please make sure the faucet connected to the washing machine is able to turn on properly.</p>
<div class="img-only">
<img alt="Explain that the faucet connected to the wash machine is properly open" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=kRDaevj7oG6V6rcUKoivmA&amp;portalId=P1">
</div>

<h3 class="sub-tit">Is the water supply hose pressed or kinked, blocking the water flow or causing a leak?</h3>
<p class="info-desc">➔ Smooth bends and kinks from the water supply hose to allow water to flow freely.</p><p>
Washing and spinning movements can cause the washing machine to move a little.<br>
As a result, sometimes the water supply hose may get pressed or kinked. Smooth bends and kinks so that water flows freely through the water supply hose.<br>
If it is severely bent, you can try closing the faucet, and removing the water supply hose from the washing machine, unfolding it and shaping it more smoothly.
</p>
<div class="img-only">
<img alt="Description of water clogging due to the water supply hose being pressed or bent" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=MhPQ36Omz6KwnczihdhCA&amp;portalId=P1">
</div>

<h3 class="sub-tit">Is the washing machine not operating because of freezing in cold weather?</h3>
<p class="info-desc">➔ Warm the faucet and water supply hose before use.</p><p>
If the washing machine's water supply hose or faucet is frozen, water cannot enter the tub.<br>
At times like this, check if the faucet is frozen.<br>
Disconnect the water supply hose from the washing machine, and then open the faucet to see if water flows out.<br>
If no water flows out, soak a towel with hot water and place it around the faucet to warm it for 5 minutes.<br>
Warm the disconnected water supply hose in warm water below 50ºC.<br>
Once all of the ice has melted, reconnect the water supply hose to the washing machine.
</p>
<div class="tip-box">
<strong class="tip-tit">Cleaning the water supply filter</strong>

<div class="con-view">
First, close the faucet and disassemble the end of the water supply hose as shown.<br>
Locate the filter and remove it with your fingers or tongs. Then use a toothbrush to remove any foreign objects such as rust, sand, and rocks from the filter.
</div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG Front load washing machine] There is no water supply.

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