Help library: Help library: LG WashTower – I want to know how to thoroughly clean and sanitize the washing machine.

LG WashTower – I want to know how to thoroughly clean and sanitize the washing machine.

Troubleshooting Washer Dryers 08/15/2025

<h3 class="sub-tit">Why does the tub smell strange?</h3>
<p class="info-desc idt">
➔ LG’s antimicrobial washer tub is designed to suppress the growth of microorganisms.
</p>   <p>
However, if the appliance is used for an extended period in a humid, shaded environment, bacteria and fungi
in the air can adhere to the water stains on the tub.<br/>
Without proper maintenance, the tub may become contaminated and develop an unpleasant odor.<br/>
Additionally, excessive use of fabric softener can also contribute to the tub smelling bad.
</p>

<h3 class="sub-tit">Use fabric softener in moderation, following the manufacturer’s guidelines.</h3>

<h3 class="sub-tit">Run the Tub Clean cycle after every 30 uses of the washer, or whenever the display shows "tcL."</h3>

<div class="tip-box">
<strong class="tip-tit">How to run Tub Clean/Tub Sterilization</strong>

<div class="con-view">
Before starting the cleaning cycle, ensure the tub is free of laundry.
</div>

<div class="con-view txt-idt">
1. Add oxygen-based washing machine cleaner to the washer, following the manufacturer’s recommended dosage and instructions.<br/>
Avoid using chlorine-based or acidic washing machine cleaners, as they may cause discoloration or corrosion inside the machine.
</div>

<div class="con-view txt-idt">
2. Using the control panel, select the [Tub Clean] or [Tub Sterilization] cycle and press the start/pause button.<br/>
(The location of the button and its exact name may vary by model.<br/>
This guide serves as a general reference. Please consult the product user manual for detailed information.)
</div>

<div class="con-view txt-idt">
※ Hot water is supplied for the Tub Clean cycle and the water temperature is maintained at 60°C.<br/>
If hot water cannot be supplied, he washer’s heater will warm up cold water.<br/>
In models with a steam feature, steam is injected into the tub.</div>

<div class="con-view txt-idt">① LED type WashTower model<br/>
Touch and hold the [Tub Clean] button on the control panel for 3 seconds and press the start/pause button.                
</div>

<span style="text-indent: -15.96px;">②</span>&nbsp;LCD type WashTower model (newer model)<br/>
Select the [Tub Clean] cycle from the LCD panel ad press the start/pause button.                
</div>

<div class="con-view">
Once the cycle ends, immediately remove the laundry from the washer.<br/>
Open the door and dispenser drawer after washing to allow the interior to dry.<br/>
Ensure the tub remains empty when not in use.<br/>
Using a door holder can help keep the washer free of odors by allowing air to circulate inside the tub.                
</div>

<div class="info-tit">How to use the door holder</div>

<div class="con-view">
Close the washer door gently, until the door holder touches the front of the washer.<br/>
The door holder is equipped with a magnet, which allows it to stick to the front side of the washer, keeping the door ajar.                
</div>

<div class="tip-box">
<strong class="tip-tit">Caution!</strong>
<p>
It is recommended to use an oxygen bleach tub cleaner for the Tub Clean cycle.<br/>
Using chlorine-based or acidic cleaners can lead to discoloration or corrosion inside the machine.<br/>
Tub cleaners that produce excessive foam may cause leaks from the washer.<br/>
Therefore, it is advisable to use these cleaners sparingly or opt for a cleaner that produces less foam.                
</p>        </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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LG WashTower – I want to know how to thoroughly clean and sanitize the washing machine.

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