Always use HE (High-Efficiency) detergent, measure the correct amount, and clean the detergent dispenser regularly.
Why Can Detergent Cause the Washer to Leak?
1. Too Much Detergent
Using too much detergent creates excessive suds, which can overflow from the back of your washer.
2. Non-HE or Thick Detergents
Using regular (non-HE) detergent creates excessive suds in front load washers. Thick, highly concentrated, or wool detergents may not dissolve completely if added without diluting them first, which can cause excessive suds and leaks.
3. Detergent Buildup in the Dispenser
Detergent residue can build up inside the dispenser and restrict water flow. This residue may also dispense all at once during the rinse cycle, creating excessive suds.
How to Prevent Detergent-Related Leaks
Step 1. Use HE Detergent for Front Load Washers
HE detergent produces fewer suds and is specifically formulated for front load washers.
Step 2. Do Not Fill Liquid Detergent Above the Max Line
When adding liquid detergent, do not fill the dispenser past the Max line. Leave at least 5 mm of space below the top of the dispenser to prevent residue buildup, excessive suds, and leaks.
Step 3. Use the Recommended Amount for Each Load
Use only the necessary amount of detergent for a single wash load. Dilute wool or highly concentrated detergents with water before adding them to the dispenser.
Step 4. Clean the Detergent Dispenser Regularly
Clean your detergent dispenser once a week to remove residue. Leftover residue can block water flow and cause leaks.
Step 5. Still Need Help?
If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.
Note: A service fee may apply if your product is out of warranty.
FAQ
- Q. How Should I Add Wool Detergent or Highly Concentrated Detergent?
- A. Thick detergents, such as wool or highly concentrated formulas, may not dissolve completely and can leave residue in the dispenser. Always dilute these detergents with water before adding them to ensure they flow easily.
- Q. What Happens if I Do Not Clean the Detergent Dispenser?
- A. Hardened detergent residue can block the water inlet, which may extend your wash time or cause the washer to stop. Standing water and leftover residue can also create mold and odors, affecting the hygiene of your laundry.
This guide is based on standard models. The settings and steps may vary depending on your specific model.
