When washing begins, detergent in the detergent dispenser enters into the tub along with water.
If the water pressure is weak or detergent is lumpy at this time, detergent may not enter into the tub.
Also, if an appreciable period of time has passed after placing detergent in advance, the detergent may have hardened and cannot enter along with the water.
Try this
Is there lumpy detergent left in the detergent dispenser?
➔ Add detergent to the detergent dispenser after crumbling it or dissolving it in hot water.
If detergent has hardened, it may not enter properly.
Are you using cold water?
➔ Use hot water.
Detergent dissolves best at 30-40 degrees.
Hot water can dissolve detergent more effectively.
Did you add too much detergent?
➔ Please check the recommended amount for use written on the detergent before using it.
Using excessive detergent, may lead to it not dissolving in the water properly so that there may be some detergent left.
Use detergent according to the manufacturer’s recommended amount.
Has it been a while since you cleaned the detergent dispenser?
➔ Clean the detergent dispenser.
If there is detergent left or it has hardened so that the dispenser is clogged, detergent may not enter.
Remove and clean the detergent dispenser.
2. Clean the detergent dispenser and the inside of the hole where the detergent dispenser is located using a soft brush or a toothbrush, etc., and re-insert the detergent dispenser.
3. You can ensure a clean detergent dispenser if you clean it once a month.
If water pressure is weak
➔ There is a mesh called water supply filter, which prevents foreign subjects coming out of the water pipe and entering the washing machine; it should be cleaned.
If you have cleaned the water tank or carried out water pipe work, clean the filter.
2. Separate the water supply hose connected to the washing machine by turning it to the left (counterclockwise), and separate the filter from inside it using pliers, etc.
3. Clean the water supply filter with a toothbrush under running water to remove foreign objects such as water stains or rust, and then reinsert it.
This guide was created for all models, so the images or content may be different from your product.