Does the drawer open only halfway?
It may occur when you use the drawer repeatedly with the drawer opened only halfway without being completely opened or when a foreign object is caught in the slides (rails) on the sides of the drawer.
Can't you open the door?
When a power failure occurs or the power cord is disconnected during washing, the door lock of the washing machine will not be unlocked.
Can't you open the drawer along with a rattling noise?
The mini washer drawer cannot be opened and a rattling noise is heard.
It may occur when you open the drawer while the door lock is operating.
Try this
Does the drawer open only halfway?
If you can open the drawer only halfway, remove any foreign objects caught in the rails on the sides of the drawer.
(Using the product repeatedly with the drawer opened only halfway may cause product malfunction.)
Drawer status
Can't you open the door?
Connect the power cord again and turn on the mini washer using the integrated control of the front load washing machine or the remote control.
If the drawer still cannot be opened after turning on, the drawer may not be permitting opening for safety when you are using a high temperature course.
Can't you open the drawer along with a rattling noise?
1. Since it takes time for the door lock to be locked and unlocked, please wait until it is completely locked and unlocked when pausing or stopping the machine.
If you open the drawer while the door lock is locking or unlocking, the drawer may become caught in the raised spot of the lock and the drawer may not open.
2. If the drawer cannot be opened, turn the machine on and off again using the integrated control of the front load washing machine or the remote control while pushing the washing machine drawer.
If the door lock is caught in the raised spot, you can easily open it by turning the machine on while pushing the drawer in order to unlock it.
3. If you release the handle but the drawer still cannot be opened, turn the machine on and off again using the integrated control of the front load washing machine or the remote control while pushing the washing machine drawer one more time.
This guide was created for all models, so the images or content may be different from your product.