A UE error occurs due to machine leveling and unbalanced laundry.
In particular, when using a washing net or washing a large laundry item (duvet, winter outerwear, stuffed animals, foot rugs, curtain, carpet, rubber mat, etc.) alone, the laundry may become stuck on one side, resulting in an unbalanced laundry error (UE).
Causes and Symptoms
- Some buttons do not operate even though they are touched or some buttons operate even though they are not touched.
- When the power is turned on, the display is lit or some numbers are displayed broken.
Try this
Supplying water again after a UE error is displayed is not a defect, and it is a process of evenly spreading clumped laundry by supplying water again since spinning is not done as a result of unbalanced laundry (for safety reasons).
In particular, using a washing net or washing a bulky laundry item (duvet, winter outerwear, etc.) alone is likely to result in an unbalanced laundry error, so wash them together with other clothes.
Do not wash electric blankets, carpets, curtains, foot rugs and rubber mats, etc.
Leveling method
① Adjust the 4 leveling feet so that the machine is level.
② Shake Tromm to see if it moves.
③ Check if there is a gap between any of the four leveling feet and the floor.
② Shake Tromm to see if it moves.
③ Check if there is a gap between any of the four leveling feet and the floor.
This guide was created for all models, so the images or content may be different from your product.
