Help library: Help library: [LG top load washing machine error code] The IE error is displayed.

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<div class="content-service-view">
        <p class="info-desc">
            The [IE] (Water Inlet Error) error occurs if the water fails to fill the tub to an adequate level in a specified period.</p>

<h2 class="tit">Causes and Symptoms</h2>
        
<ul class="cause-list">
            
<li>Water is cut off, the faucet is turned off, or the water supply hose is not connected.</li>
            
<li>The water supply hose is pressed or bent.</li>
            
<li>The water supply hose is frozen because of cold weather.</li>
        </ul>

<p>
            If an adequate level of water does not fill the tub in a specified period, the [IE]/No Water Supply appears on the display of the washing machine.<br>
In this case, check the condition of the faucet and the water supply hose connected to the washing machine.<br>
If water is not supplied during winter, there is a chance that the water pipe or water supply hose is frozen.<br>
If the following method does not solve the issue, consult with an LG Electronics Service Center because there may be a malfunction in the water supply valve.
        </p>

<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">Is the water not supplied because water is cut off, the faucet is turned off, or the water supply hose is not connected?</h3>
        <p class="info-desc">➔ Check that the water supply hose is connected to the faucet.</p>        <p>If the water supply hose is connected, check whether the faucet is properly open. If it is closed, turn the faucet anti-clockwise to open it.</p>        
<div class="img-only">
            <img alt="Image of correct connection of water supply hose to faucet" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=FKVkrWHJMUWPn2GcHvA1g&amp;portalId=P1"><br>
            <img alt="Image of opening a faucet" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=oqX1aonkx2feZUH3sPl42Q&amp;portalId=P1">
        </div>

<h3 class="sub-tit">Is the water flow blocked or does water leak because the water supply hose is pressed or bent?</h3>
        <p class="info-desc">➔ Unfold the water supply hose to ensure good water flow.</p>        <p>
            Washing and spinning operations may cause the washing machine to move slightly due to vibration, which may cause the water supply hose to become bent.<br>
            Unfold the water supply hose to ensure good water flow inside the hose.<br>
            If the hose is severely bent, turning off the faucet, separating it from the washing machine and unfolding it well could be a solution.
        </p>        
<div class="img-only">
            <img alt="Image of water free from water due to bent water hose connected to washing machine" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=rRdhlr4C1pSTU0wEf2iFpg&amp;portalId=P1">
        </div>

<h3 class="sub-tit">Is the washing machine frozen and not working because of cold weather?</h3>
        <p class="info-desc">➔ Is the washing machine frozen and not working because of cold weather?</p>        <p>
            If the drainage hose or the faucet is frozen, water cannot get into the tub.<br>
            In that case, first check if the faucet is frozen.<br>
            Disconnect the water supply hose from the washing machine and open the faucet to check whether water comes out.<br>
            If no water comes out, soak a towel with hot water, and then wrap it around the faucet for 5 minutes to thaw the faucet.<br>
            Thaw the disconnected water supply hose with warm water of 50ºC or lower.<br>
            Reconnect the water supply hose to the washing machine when it is completely free of ice.
        </p>
        
<div class="tip-box">
            <strong class="tip-tit">Cleaning the water supply filter</strong>
            
<div class="con-view">
                Turn off the faucet first, and separate the end of the water supply hose as shown in the illustration.<br>
Find the filter and pull it out using your fingers or pincers, and remove any foreign objects, such as rust, sand, or stones.<br>
                
<span class="lg-red">※ Make sure to reassemble the filter before reconnecting the water supply hose.</span>
            </div>
            
<div class="img-only">
                <img alt="Image of removing the water supply hose and cleaning the water supply filter" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=R43mAK4LSdcqj0ecjAdbA&amp;portalId=P1">
            </div>
        </div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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[LG top load washing machine error code] The IE error is displayed.

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