Help library: Help library: [LG Front Load Washer] Sanitary cycle does not work

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[dir="rtl"] .content-service-view .mobile-txt {
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[dir="rtl"] .content-service-view .link-list li .right {
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[dir="rtl"] .content-service-view .help-txt:before {
            left: auto;
            right: 0;
        }

.content-service-view .cs-tabs [role="tabpanel"].is-hidden {
            display: none;
        }

.content-service-view .cs-tabs .cs-tab-list button {
            border: 0 none;
            border-radius: 0;
            background-color: transparent;
            cursor: pointer
        }

.content-service-view .cs-tabs .cs-tab-list button:focus,
        .content-service-view .cs-tabs .cs-tab-list button:hover {
            text-decoration: none;
        }

.content-service-view .cs-tabs .main-tab-list {
            display: flex;
            justify-content: space-around;
            border-bottom: 1px solid #ddd;
        }

.content-service-view .cs-tabs .main-tab-list button {
            display: block;
            position: relative;
            padding: 8px 0;
            color: #767676;
            font-weight: bold;
            font-size: 17px;
            line-height: 1.6;
            letter-spacing: -1px;
        }

.content-service-view .cs-tabs .main-tab-list button[aria-selected="true"] {
            color: #000;
        }

.content-service-view .cs-tabs .main-tab-list button[aria-selected="true"]:after {
            position: absolute;
            bottom: -1px;
            left: 0;
            width: 100%;
            height: 4px;
            border-radius: 5px 5px 0 0;
            background-color: #000;
            content: '';
        }

.content-service-view .cs-tabs .cs-tabpannel-header {
            display: flex;
            flex-direction: column;
        }

.content-service-view .cs-tabs .sub-tab-list {
            border-top: 1px solid #ddd;
        }

.content-service-view .cs-tabs .sub-tab-list button {
            display: block;
            width: 100%;
            padding: 16px;
            border-bottom: 1px solid #ddd;
            font-size: 14px;
            color: #000;
        }

.content-service-view .cs-tabs .sub-tab-list button[aria-selected="true"] {
            background-color: #000;
            color: #fff;
            font-weight: bold;
        }

.content-service-view .cs-tabs .sub-tab-list.flex_two {
            display: flex;
            flex-wrap: wrap;
        }

.content-service-view .cs-tabs .sub-tab-list.flex_two button {
            width: 50%;
        }

.content-service-view .cs-tabs .sub-tab-list.flex_two button:nth-of-type(odd) {
            border-right: 1px solid #ddd;
        }

.content-service-view .cs-tabs .cs-image-wrap {
            padding: 30px 0;
            text-align: center;
        }

@media screen and (min-width:1024px) {
            .content-service-view .cs-tabs .main-tab-list {
                justify-content: center;
            }

.content-service-view .cs-tabs .main-tab-list button {
                margin: 0 20px;
                padding: 24px 0;
            }

.content-service-view .cs-tabs .main-tab-list button br {
                display: none;
            }

.content-service-view .cs-tabs .cs-tabpannel-header {
                padding: 50px 0 0;
                align-items: center;
            }

.content-service-view .cs-tabs .cs-tabpannel-header .cs-image-wrap {
                padding: 0;
            }

.content-service-view .cs-tabs .sub-tab-list {
                display: flex;
                justify-content: center;
                margin-top: 50px;
                border-top: none;
            }

.content-service-view .cs-tabs .sub-tab-list button {
                display: block;
                position: relative;
                width: auto;
                margin: 0 20px;
                padding: 18px 0;
                border-bottom: none;
                color: #767676;
                font-weight: bold;
                font-size: 17px;
                line-height: 1.6;
                letter-spacing: -1px;
            }

.content-service-view .cs-tabs .sub-tab-list button[aria-selected="true"] {
                color: #000;
                background-color: #fff;
            }

.content-service-view .cs-tabs .sub-tab-list button[aria-selected="true"]:after {
                position: absolute;
                bottom: -1px;
                left: 0;
                width: 100%;
                height: 4px;
                border-radius: 5px 5px 0 0;
                background-color: #000;
                content: '';
            }

.content-service-view .cs-tabs .sub-tab-list.flex_two button {
                width: auto;
            }

.content-service-view .cs-tabs .sub-tab-list.flex_two button:nth-of-type(odd) {
                border-right: none;
            }

.content-service-view .cs-tabs .cs-sub-tabpanel-inner {
                padding: 50px 30px;
                border: 1px solid #ddd;
                border-radius: 8px;
            }

.content-service-view .cs-tabs .cs-sub-tabpanel-inner.d-flex {
                display: flex;
            }

.content-service-view .cs-tabs .cs-sub-tabpanel-inner.d-flex .cs-image-wrap {
                flex-shrink: 1;
                width: 600px;
                padding: 0;
            }

.content-service-view .cs-tabs .cs-sub-tabpanel-inner.d-flex .cs-image-wrap img {
                width: 100%;
            }

.content-service-view .cs-tabs .cs-sub-tabpanel-inner.d-flex .cs-copy-wrap {
                flex-grow: 1;
                padding-left: 30px;
            }
        }

.content-service-view .flex-tv-webos-list li {
            padding: 4px 0;
        }

@media screen and (min-width:769px) {
            .content-service-view .flex-tv-webos-list {
                display: flex;
                flex-wrap: wrap;
                width: 500px;
            }

.content-service-view .flex-tv-webos-list li {
                width: 50%;
                padding: 8px 0;
            }
        }

.content-service-view .cs-accordion {
            margin-top: 30px;
            border-top: 2px solid #222;
        }

.content-service-view .cs-accordion .acc-item {
            border-bottom: 1px solid #ddd;
        }

.content-service-view .cs-accordion .acc-item .heading-btn {
            margin: 0;
            padding: 0;
        }

.content-service-view .cs-accordion button {
            border: 0 none;
            border-radius: 0;
            background-color: transparent;
            cursor: pointer
        }

.content-service-view .cs-accordion button:focus,
        .content-service-view .cs-accordion button:hover {
            text-decoration: none;
        }

.content-service-view .cs-accordion button.accordion-trigger {
            position: relative;
            display: block;
            width: 100%;
            padding: 16px 40px 16px 15px;
            text-align: start;
            color: #000;
            font-weight: bold;
            font-size: 14px;
            line-height: 22px;
            word-break: break-all;
        }

.content-service-view .cs-accordion button.accordion-trigger[aria-expanded=false] .accordion-title {
            max-height: calc(24px * 2);
            overflow: hidden;
            text-overflow: ellipsis;
            display: -webkit-box;
            -webkit-line-clamp: 2;
            -webkit-box-orient: vertical;
        }

.content-service-view .cs-accordion button.accordion-trigger::after {
            display: block;
            position: absolute;
            top: 22px;
            right: 12px;
            width: 6px;
            height: 6px;
            border-top: 1px solid #000;
            border-right: 1px solid #000;
            transform: rotate(314deg);
            transition: transform .3s ease;
            transform-origin: 5px 2px;
            content: '';
        }

.content-service-view .cs-accordion button.accordion-trigger[aria-expanded=false]::after {
            transform: rotate(134deg);
        }

.content-service-view .cs-accordion .accordion-panel {
            padding: 0 15px 25px 15px;
        }

@media screen and (min-width:769px) {
            .content-service-view .cs-accordion button.accordion-trigger {
                padding: 25px 125px 25px 15px;
                font-size: 16px;
            }

.content-service-view .cs-accordion button.accordion-trigger::after {
                top: 50%;
                right: 50px;
                width: 10px;
                height: 10px;
                margin-top: -5px;
                transform-origin: 7px 4px;
            }

.content-service-view .cs-accordion .accordion-panel {
                padding: 0 125px 25px 15px;
            }
        }

[dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger {
            padding: 16px 15px 16px 40px;
        }

[dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger::after {
            right: auto;
            left: 12px;
        }

[dir="rtl"] .content-service-view .cs-accordion .accordion-panel {
            padding: 0 15px 25px 15px;
        }

@media screen and (min-width:769px) {
            [dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger {
                padding: 25px 15px 25px 125px;
            }

[dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger::after {
                right: auto;
                left: 50px;
            }

[dir="rtl"] .content-service-view .cs-accordion .accordion-panel {
                padding: 0 15px 25px 125px;
            }
        }

.content-service-view .osd-menu {
            color: #fff;
        }

.content-service-view .osd-ul {
            display: flex;
            margin: 0;
        }

.content-service-view .osd-li {
            position: relative;
        }

.content-service-view .osd-ul .osd-li:nth-of-type(1) {
            width: 30%;
            background-color: #312F3A;
        }

.content-service-view .osd-ul .osd-li.type-vertical:nth-of-type(1) {
            width: 20%;
            background-color: #312F3A;
        }

.content-service-view .osd-ul .osd-li:nth-of-type(2) {
            flex-grow: 1;
            background-color: #666666;
        }

.content-service-view .osd-li .option-tit {
            padding: 10px 15px;
            border-bottom: 1px solid #fff;
            font-weight: bold;
            font-size: 24px;
        }

.content-service-view .osd-li.has-opt-control {
            padding-bottom: 45px;
        }

.content-service-view .osd-ul.col3 .osd-li {}

.content-service-view .osd-ul.col3 .osd-li:nth-of-type(1) {
            width: 30%;
        }

.content-service-view .osd-ul.col3 .osd-li:nth-of-type(2) {
            width: 35%;
        }

.content-service-view .osd-ul.col3 .osd-li:nth-of-type(3) {
            width: 35%;
            background-color: #767676;
        }

.content-service-view .osd-li .decision-box {
            position: relative;
            height: 100%;
            padding-bottom: 100px;
            box-sizing: border-box;
            font-size: 18px;
        }

.content-service-view .osd-li .decision-box .dec-txt {
            padding: 15px;
        }

.content-service-view .osd-li .decision-box .dec-btns {
            position: absolute;
            bottom: 0;
            left: 0;
            width: 100%;
        }

.content-service-view .osd-li .decision-box .dec-btn {
            padding: 10px;
            border-top: 1px solid #fff;
            text-align: center;
        }

.content-service-view .osd-li .decision-box .dec-btn.active {
            background-color: #C32E4C;
        }

.content-service-view .osd-li .opt-control-info {
            position: absolute;
            bottom: 0;
            left: 0;
            display: flex;
            justify-content: space-around;
            width: 100%;
            padding: 10px 0;
            background-color: #312F3A;
            color: #fff;
        }

.content-service-view .osd-li .opt-control-info .ic-enter {
            position: relative;
            display: inline-flex;
            justify-content: center;
            align-items: center;
            width: 16px;
            height: 16px;
            border: 2px solid #fff;
            border-radius: 50%;
            box-sizing: border-box;
        }

.content-service-view .osd-li .opt-control-info .ic-enter::after {
            display: block;
            width: 10px;
            height: 10px;
            background-color: #fff;
            border-radius: 50%;
            content: '';
        }

.content-service-view .type-vertical .osd-d1-li {
            flex-direction: column;
        }

.content-service-view .osd-d1-ul {
            margin: 0;
            padding: 15px 0;
        }

.content-service-view .osd-d1-li {
            display: flex;
            align-items: center;
            gap: 10px;
            padding: 10px;
        }

.content-service-view .osd-d1-li.active {
            background-color: #C32E4C;
        }

.content-service-view .osd-d1-li .ic-img {}

.content-service-view .osd-d1-li .ic-txt {}

.content-service-view .type-vertical .osd-d1-li .ic-txt {
            text-align: center;
        }

.content-service-view .opt-ul {}

.content-service-view .opt-li {
            position: relative;
            display: flex;
            justify-content: space-between;
            align-items: center;
            padding: 10px 45px 10px 15px;
            font-size: 20px;
        }

.content-service-view .opt-li.active {
            background-color: #C32E4C;
        }

.content-service-view .opt-li.arrow-right:after {
            display: block;
            position: absolute;
            top: 47%;
            right: 15px;
            width: 8px;
            height: 8px;
            border-bottom: 3px solid rgb(255, 255, 255);
            border-right: 3px solid rgb(255, 255, 255);
            transform: rotate(314deg);
            transition: transform .3s ease;
            transform-origin: 5px 2px;
            content: '';
        }

.content-service-view .opt-li .opt-item {
            font-size: 18px;
        }

.content-service-view .opt-li .opt-seleted {
            flex-grow: 1;
            padding: 40px 0;
            font-size: 25px;
            font-weight: 500;
        }

.content-service-view .opt-li .opt-value {
            text-align: end;
        }

.content-service-view .opt-li.has-value .opt-item {
            width: 70%;
        }

.content-service-view .opt-li.has-value .opt-value {
            width: 30%;
        }

.content-service-view .opt-li-skip {
            padding: 10px 45px 10px 15px;
            font-weight: bold;
            font-size: 20px;
            text-align: center;
        }

[dir="rtl"] .content-service-view .opt-li {
            padding: 10px 15px 10px 45px;
        }

[dir="rtl"] .content-service-view .opt-li.arrow-right:after {
            right: auto;
            left: 15px;
            top: 53%;
            transform: rotate(135deg);
            transition: transform .3s ease;
            transform-origin: 5px 2px;
            content: ''
        }
    </style>

</head>

<body >

<div class="content-service-view">
        <p class="info-desc">
            The Sanitary wash cycle involves heating up of water and using hot water for washing.<br/>
            Cold water is used during rinsing to protect fabrics from damage.<br/>
            As a result, your clothes may feel cold when you unload them from the washer.<br/>
            Rest assured, this is normal operation of the washer.<br/>
            Since these processes occur internally, external verification of their normal execution is not possible.<br/>
            (Due to the high water temperature, there is potential danger of burn injuries.)
        </p>        
<div class="img-only">
            <img alt="The heater element inside the washing machine is used to heat up the water." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=IkE3dwAMbhyfzIoCRn3g&amp;portalId=P1"/>
        </div>
        <p class="info-desc idt">➔ a tE error will be displayed if the heater element or the temperature sensor malfunctions.</p>        <p>
            When a tE error occurs, turn off the unit. Unplug the power cord, plug it back in and operate the washer.<br/>
            If the error persists, an inspection by a service manager is necessary.
        </p>
<div class="tip-box">
<strong class="tip-tit">Wait! Find out more.</strong>

<div class="con-view">
                
<ul class="cause-list">
                    
<li>Only use 1/2 of the detergent manufacturer’s recommended dosage.</li>
                    
<li>If only the cold water hose is connected, or if the hot water faucet is closed, the water may be heated to a lower temperature than the programmed temperature.</li>
                    
<li>The cycle will still operate even if only the cold water hose is connected.<br/>The washer uses its own heating system to heat water.</li>
                    
<li>If warm water can be supplied to the washer, it will help to save energy.</li>
                    
<li>Suds removal function: This function could operate if too much detergent is used.</li>
                    
<li>Function for decreasing drain water temperature: After Sanitary-washing,<br/>cold water is supplied briefly several times to prevent damage to laundry caused by sudden supplies of cold water and to reduce the drain water temperature.</li>
                    
<li>The recommended amount of laundry is 3kg or less.</li>
                    
<li>When the washer is running on Eco Sanitary, heat may be felt from the front or around the washer.</li>
                </ul>
</div>
</div>

<div class="tip-box">
<strong class="tip-tit">caution</strong>

<div class="con-view">
               <p>
                Washing heat sensitive clothes on Eco Sanitary may result in damage to the fabric.<br/>
                Please ensure to check the wash care label.
               </p></div>
</div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

</body>
</html>
	
</div>

Help library

[LG Front Load Washer] Sanitary cycle does not work

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