Help library: Help library: [LG dryer error code] The Empty Water Container or water drop symbol is displayed, and operation stopped.

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<p class="info-subject">Does [Empty Water Container] illuminate on the display? Does [Empty Water Container] appear during the drying cycle and the operation stop?</p><p class="info-desc">
The indicator always illuminates before the operation of the dryer in order to remind you to check the drain container.<br>
When you turn on the dryer, [Empty Water Container] will be displayed for 5 seconds, and then disappear.<br>
If the drain container is full of water discharged from laundry and the drying cycle cannot be carried out any longer, the [Empty Water Container] indicator flickers, and the dryer stops operation.<br>
In addition, if the drain container is not correctly inserted into the dryer, water generated during the drying process may get into the dryer, and the [Empty Water Container] error may be displayed.
</p>
<div class="img-only">
<img alt="Drain marks are displayed in the display window" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=68UofCCv6Xbs9CqtblP1w&amp;portalId=P1">
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<h2 class="tit">Causes and Symptoms</h2>

<li>The drain container of the dryer is full of water.</li>

<li>The drain hose is crushed or kinked.</li>

<li>There is a lot of air in the drain pump.</li>
</ul>

<h3 class="sub-tit">Is the drainage container full of water or the drainage container not correctly inserted?</h3>
<p class="info-desc">➔ Check the drain container, empty out all the water, and reinsert the container into its position.</p><p>
Check whether the water in the drain container has been emptied out before operating the dryer.<br>
At this time, if the drain container is full of water, hold the water container with both hands and slowly pull it out whilst keeping it horizontal.<br>
After emptying out the water, replace the water container in its correct position, and push it in until you hear a “click.”
</p>
<div class="img-only">
<img alt="Image of taking out the drain bottle and throwing away the water" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=hNmymrOGZ9KxW2mGW787w&amp;portalId=P1">
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<div class="con-view">
Keep in mind that the [Empty Water Container] display and its location may vary depending on dryer models.
</div>
</div>

<h3 class="sub-tit">Is the drain hose vent or the end of the hose has been installed high?</h3>
<p class="info-desc">➔ Unfold the drain hose and allow the water to flow.</p><p>
Operation of the dryer may cause the drain hose to kink or vent as the dryer moves slightly due to vibration.<br>
Also, water may not drain out properly, if the drain hose is installed high or the end of the drain hose is submerged in water.<br>
To solve this, make sure that the height of the drain hose does not exceed 1m from the floor, and arrange it to fall naturally on a steady and even place.
</p>
<div class="img-only">
<img alt="Invalid example: drain hose crushed or installed high. Valid example: drain hose installed normally" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=jXuf7eMzg3XGoVHQKTQ&amp;portalId=P1">
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<h3 class="sub-tit">Is this the first time operating the dryer after the purchase?</h3>
<p class="info-desc">➔ Slowly pour 1.5L of water into the inlet of the drain container before operating the dryer.</p><p>
If the dryer you use is a new product, the water may not flow properly, as there could be a lot of air in the drain pump and the hose.<br>
In this case, pull out the drain container, slowly pour 1.5L of water into the inlet of the drain container, and reinsert the water container.<br>
Next, operate the dryer, wait for approximately 5 minutes, take out the drain container and check whether the water has gone.<br>
If the drain hose is connected, check if water is flowing out from the drain hose.
</p>
<div class="img-only">
<img alt="Water is poured into the space where the dryer drain bottle is removed" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Dd5GHS6aQHVSXO592JhUJA&amp;portalId=P1">
</div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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Help library

[LG dryer error code] The Empty Water Container or water drop symbol is displayed, and operation stopped.

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