※ The error message may be different from the actual message you hear from the product.
Remove the mop plate and check if an error occurs in operation.
Causes and Symptoms
- You will hear the voice error message 'If a mop is attached, then check the wheel.’
Try this
If a mop is attached, the did you use a dry one?
If a wet mop is used then due to a friction between the floor and the ultra fine textile mop, you will hear the voice message ‘Check the wheel,’ even if there is no foreign object in the wheel.
Remove the mop plate and check if an error occurs in operation.
If it normally operates, then attach a dry mop for use.
This guide was created for all models, so the images or content may be different from your product.
