Help library: Help library: [LG Cord Zero R9] I hear the error voice message saying 'The infrared sensor is defective, so, charging is not attempted

[LG Cord Zero R9] I hear the error voice message saying 'The infrared sensor is defective, so, charging is not attempted

Repair Vacuum Cleaners 10/30/2023

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<div class="content-service-view">
<p class="lg-red">※ The error message may be different from the actual message you hear from the product.</p><p class="info-desc">
Foreign objects or scratches in the infrared sensor can cause a problem.<br/>
For smooth operation, do not place an object on top of the product or attach a sticker to it.

</p>
<h2 class="tit">Try this</h2>

<span>Do not place an object on top of the product or attach a sticker. Remove all protective
films.</span><br/>
<img alt="Do not place objects on the product and do not attach stickers / Removing the plastic packaging from the charging station" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=UP68AN2RQBv4pYWYqmnA&amp;portalId=P1"/>
</div>

<h3 class="sub-tit">Installation environment </h3>
<p class="info-desc idt">➔ Make sure that the floor is flat near the wall and there is no obstacle near the
charging station(left/right side: 1.5 m[59in], front: 2 m[78.7in] ).
</p><p class="info-desc idt">➔ Make sure the charging station is completely seated against the wall.</p>

<div class="img-only">
<img alt="Secure space of 1.5m [59in] on the left and right sides of the charging station and 2m [78.7in] in the front / Check the power LED on the charging station / Install the charging station on a flat floor." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Apecd1Xg5qiCZmkPpA6g&amp;portalId=P1"/>
</div>
<p class="info-desc idt">➔ After inserting the power cord, nicely arrange the power cable.</p>

<span>If the charging station is powered on, the LED indicator will be turned on.<br/>
By wrapping the power cable around the fixing hook on the back of the charging station, you can adjust
the length of the power cable.
</span><br/>
<img alt="Plug the charging station into an outlet and check whether the LED lights up." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=dKLTn4Rp78UzDvgGBPF2A&amp;portalId=P1"/>
</div>

<div class="tip-box">
<strong class="tip-tit">Warning!</strong>
<p>
When using the product, do not remove the power cable from the charging station.<br/>
If the charging station is not powered on, the robot vacuum cleaner may not be able to find it.
</p>        </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your
product.</p>    </div>

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[LG Cord Zero R9] I hear the error voice message saying 'The infrared sensor is defective, so, charging is not attempted

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