Help library: Help library: LG Cord Zero R9 - I hear the voice error message 'Suction motor problem is found.’

LG Cord Zero R9 - I hear the voice error message 'Suction motor problem is found.’

Troubleshooting Vacuum Cleaners 09/29/2025

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<div class="content-service-view">
<p class="lg-red">※ The error message may be different from the actual message you hear from the product.</p><p class="info-desc">
Due to failed detection by the dust sensor, an error message can occur.<br/>
Due to foreign objects in the dust bin, an error message can occur.
</p>

<h2 class="tit">Try this</h2>
<p>
After separating the dust bin from the main body, clean the dust sensor and check for clogging by foreign
objects inside.
</p>

<div class="img-only">
<img alt="Cleaning the dust sensor after removing the dust bin" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=M4s0LOkBWZWqCO9NZD7mA&amp;portalId=P1"/>
</div>
<p>
Press the dust bin cover button to remove dusts.<br/>
Open the prefilter cover and check if the prefilter is mounted and remove foreign objects.
</p>

<div class="img-only">
<img alt="Opening the pre-filter lid after removing dust by pressing the dust bin lid button" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=KS6VjDvIaQLmco0UKvRrlg&amp;portalId=P1"/>
</div>
<p>
Open the air exhaust filter cover and check if the air exhaust filter is mounted and remove foreign
objects.<br/>
Place a soft cloth on the floor and place the roboking upside down.<br/>
Press the Separate button on the left to the nozzle and then separate the rotating brush cover and remove
foreign objects.
</p>

<div class="con-view">
If the same error persists, have it inspection by an LG service technician.
</div>
</div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your
product.</p>    </div>

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LG Cord Zero R9 - I hear the voice error message 'Suction motor problem is found.’

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