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[LG CordZero Roboking] The location search function fails

Repair

Causes and Symptoms

  • It operated in a dark area.
  • It went under the table or bed.
  • The robot vacuum cleaner was lifted and moved by more than 1 meter.
  • Camera at the top of the robot vacuum cleaner is blocked by foreign objects.

Location search function is used to continue with cleaning even if the roboking is manually moved during cleaning.
Using the camera at the top of the robot vacuum cleaner, it compares locations and continues with cleaning.

➔ If the location search is successful, then it will continue cleaning at the previous location.
➔ If the location search is failed, then it will start cleaning all over again.

Try this

Did it operate in a dark area?

If you move it in a dark environment, then the location search function might fail.
To enable the location search function properly, make sure that the surrounding brightness level is not low.

A robot vacuum cleaner using a location search function in dark surroundings

Did it go under the table table or bed?

If you move it while under the table or bed, then the location search function might fail.
If the location search is failed, then start all over again.

Robot vacuum cleaner under the table

Was the robot vacuum cleaner lifted and moved by more than 1 meter?

If you move it by more than 1 meter during cleaning, then it might fail to find the previous cleaning location.
After moving it within 1 meter from the last location, press the Start/Stop button.

Lift and move within 1m from the last position and then press the start/stop button to operate again.

Are there foreign objects or stickers attached near the camera at the top of the robot vacuum cleaner?

Make sure there is no foreign object or sticker near the camera at the top of the robot vacuum cleaner.
If the camera function fails, then the location search function might not work properly.

A sticker is attached to the camera area at the top of the robot vacuum cleaner.

This guide was created for all models, so the images or content may be different from your product.

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