Causes and Symptoms
- Depending on the cleaning mode, there is a difference in the driving pattern or the cleaning area.
- There are foreign objects on the sensor of the roboking.
- There are obstacles near the door to the room.
- There are obstacles in the room.
Try this
Does it wander off in different rooms or go to other room without finishing cleaning the room?
➔ During room cleaning, if it collides frequently, then it shifts the priority to other rooms according to the algorithm, thus it might look like moving to other areas without finishing cleaning the area.
If you watch it until it is finished, then you will see it returning to the uncleaned area and finish cleaning there.
※ If set to intense cleaning mode, it will not clean entire areas.
To clean entire areas, switch to zigzag or perfect cleaning mode.
※ If set to perfect cleaning mode, it might look like moving to other locations without finishing up
cleaning one area.
➔ Zigzag cleaning
➔ Perfect cleaning
- Edges can be cleaned repeatedly.
When moving around the edges, if there is no obstacle, then it will rotate.
➔ Intense cleaning
- Does not clean entire areas.
In this mode, a specific area is intensely cleaned.
Are there any foreign objects near or over the sensor of the roboking??
➔ Clean the sensor.
If there are foreign objects or dusts in the sensor, then it might fail to detect and drive properly, but
just keep rotating at the same place.
(If there are foreign objects in the ultrasonic sensor or obstructing views to it, it might fail to detect
an obstacle and thus malfunction.)
Clean the sensor periodically.
As the roboking operates, it can cause injury.
Otherwise, dusts can fall out.
Are there obstacles near the door to the room?
➔ If there are obstacles near the door(door sill), then remove them.
Due to the home master function, door sills can be recognized as obstacles or it might fail to enter or
escape from a certain room due to location detection errors.
Reset the home master function to try to use it one more time.
※ Home master function reset
After the booting is completed, press the [Turbo] + [Home] button at the same time for 5 seconds and check
if all the LEDs are lit. → Press the [Start/Stop] button. → All the LEDs are off to indicate that it is
finished.
Are there obstacles in the room?
➔ Remove obstacles in the cleaning space.
If the surrounding is too complex, then it might malfunction in perfect cleaning mode.
(In perfect cleaning mode, a square with 3m X 3m is defined and cleaning starts at the edge, thus very
often, it moves along the wall.
Therefore, obstacles at the will can interfere with movement.
Switch to zigzag cleaning mode and check the surrounding and nicely arrange it.
Surrounding likely to fail cleaning
- Living room with plant pots : By reducing the distance between pots, you can reduce the size of areas that cannot be cleaned.
This guide was created for all models, so the images or content may be different from your product.
