Help library: Help library: [LG refrigerator refrigeration] The food in the fridge is frozen.

[LG refrigerator refrigeration] The food in the fridge is frozen.

Repair Built in Appliances, Refrigerators 05/24/2023

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<div class="content-service-view">
<p class="info-subject">Is the food stored in the fridge frozen? Are watery foods such as fruits, vegetables and tofu frozen?</p><p class="info-desc">
There is an outlet inside the fridge shelf where cold air comes out.<br>
Cold air close to 0℃ comes out of here, so if the food is stored right by it, the food may be frozen.
</p>
<h2 class="tit">Causes and Symptoms</h2>

<li>The temperature setting for the fridge is too low.</li>

<li>The food was stored near a place where cold air comes out.</li>

<li>Too much food, enough to reach the top of the fridge is stored in the fridge, covering the temperature sensor.</li>
</ul>

<h3 class="sub-tit">Is the temperature for the fridge set low at [High] (0~1℃)?</h3>
<p class="info-desc">➔ Set the temperature for the fridge higher to [Medium] or [Low] (3~6℃).</p><p>
The possible temperatures and how to set the temperature and function settings may differ by model.<br>
So, do not store food that can be easily frozen, such as fruits, vegetables and tofu, etc., near this cold air outlet.
</p>
<div class="img-only">
<img alt="Describe the location of cold air in the refrigerator" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=FGnVs0jESTCVAajZcAYaw&amp;portalId=P1">
</div>

<h3 class="sub-tit">Does the food cover the temperature sensor so that the refrigerator does not detect the temperature correctly?</h3>
<p class="info-desc">➔ Organize the food so that it doesn't reach the top of the refrigerator.</p><p>
The temperature sensor is usually located in the top of the fridge.<br>
If the temperature sensor is covered by food, it measures the temperature of the refrigerator as high, producing more cold air and lowering the temperature excessively.
</p>
<div class="img-only">
<img alt="Image X with lots of food in the refrigerator, image O with food organized in the refrigerator" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=hLG53SbCu4n6CXhAKWDXRw&amp;portalId=P1">
</div>

<h3 class="sub-tit">Is the refrigerator in a cold place or outside, such as on a balcony?</h3>
<p class="info-desc">➔ Refrigerators operate best in locations where the ambient temperature is between 5℃ and 43℃.</p><p>
If the refrigerator is installed in a location that is too cold, food may freeze regardless of the fridge temperature setting<br>
If you have installed the refrigerator outside, such as on a balcony, it is advisable to move it to a room where it is less affected by the ambient temperature conditions.
</p>
<div class="img-only">
<img alt="Refrigerators operate best in locations where the ambient temperature is between 5℃ and 43℃" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=GnwJ7VVWTuO4erZ1n1wA&amp;portalId=P1">
</div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG refrigerator refrigeration] The food in the fridge is frozen.

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