Help library: Help library: [LG TV Update][webOS 3.0] I want to update the TV software using a USB memory stick

[LG TV Update][webOS 3.0] I want to update the TV software using a USB memory stick

Troubleshooting Consumer Monitors 11/04/2025

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<div class="content-service-view">
       <p class="info-desc">Press the Allow Auto Update button to automatically update the software whenever a software update is available.</p>

<h2 class="tit">Try this</h2>
       <p>Go to [Settings] and then [General] and select the Customer Support menu.<br>
            You can check the TV model name on the TV information screen.
        </p>

<h3 class="sub-tit">How to download the software from the website</h3>
       <p class="txt-idt">
            ① Go to the LG Electronics website (https://www.lge.com), click on Customer Support, and then select Driver S/W.
        </p>

<div class="img-only">
            <img alt="Image found by searching for software update files on the homepage" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=XAOBaoi6eWroDpcv6Q0aZg&amp;portalId=P1">
        </div>
       <p class="txt-idt">
            ② In the model name search box, enter a model name using at least 3 characters.<br>
            Select the desired model name from the search results to download the correct file.
        </p>

<div class="img-only">
            <img alt="Image to search model name on homepage" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=SNlXUN8cq1WvpR2q1oVQ&amp;portalId=P1">
        </div>
       <p class="txt-idt">
            ③ Save the latest version of the software.<br>
            Before downloading a file, be sure to check the details by clicking on the file title.
        </p>

<h3 class="sub-tit">Saving software to a USB storage device</h3>
       <p>Now save the downloaded software file to a USB storage device.</p>       <p class="txt-idt">① Select the downloaded file, right-click on it, and select [Extract here] to extract the file.</p>       <p class="txt-idt">
            ② Connect the USB storage device to the PC and create a folder named [LG_DTV].<br>
            Save the software file to the [LG_DTV] folder in the USB storage device.
        </p>

<h3 class="sub-tit">Upgrading the TV software using a USB storage device</h3>
       <p class="txt-idt">
            ① If you connect a USB device containing the LG_DTV folder to the USB port on your TV, a message will appear asking whether to update the TV software. <br>
            Select the Install button to start downloading.<br>
            If you already have the latest version installed in the TV, no change will be made.
        </p>

<div class="img-only">
            <img alt="Image to start software update" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=PLBxxPGVhoQN64TcSWUsg&amp;portalId=P1">
        </div>
       <p class="txt-idt">
            ② The installation continues in the background. (You can watch the TV while the update is in progress.)<br>
            Do not unplug the power cord during the update.<br>
            When the update is complete, a pop-up appears (expected time required: 1 to 20 minutes).
        </p>       <p>
            To check the progress of the update, Go to General and then Customer Support.<br>
            Press the Allow Auto Update button to automatically update the software whenever a software update is available.
        </p>       <p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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[LG TV Update][webOS 3.0] I want to update the TV software using a USB memory stick

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