Causes and Symptoms
- The power cord, adapter and PC/signal cable connections are poor.
- Monitor setting is changed.
Try this
Did you check the power cord and the monitor adapter connections?
➔ Check if the power cord is plugged into a power strip and the monitor adapter is connected properly.
Is the cable connected properly?
➔ Check if the pins are damaged or have foreign objects. If they do, replace the cable with an authentic cable.
Did you use the cable that came with the monitor?
Did you reset the monitor setting?
➔ It can occur due to monitor setting changes, thus reset the monitor to the factory setting.
※ Menus may differ by model, so please refer to the user guide for details.
1. Press the joystick button.
2. Move to the right to select [Settings].
3. In [General], select [Reset to Initial Settings] and press [OK] to reset it.
※ If you still experience the same issue after following the steps above, have your monitor checked by an LG Electronics service technician.
This guide was created for all models, so the images or content may be different from your product.
