Help library: Help library: LG Monitor[PBP Supporting Monitor] Only left or right half of the screen is displayed

LG Monitor[PBP Supporting Monitor] Only left or right half of the screen is displayed

Troubleshooting Consumer Monitors 09/03/2025

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<div class="content-service-view">
<p class="info-tit">
Target model : PBP supporting monitor (32UD99, 43UD79, 38WK95C, 38UC99 and etc)
</p><p class="info-desc">In the monitor input settings, the PBP(screen segment) function is operated to display only the half of screen.</p>

<h2 class="tit">Causes and Symptoms</h2>

<li>On the PBP supporting monitor, only left or right half of the screen is displayed. </li>
</ul>

<h2 class="tit">Try this</h2>
<p class="txt-idt">
1. Disable the monitor’s PBP(screen segment) function to OFF.<br/>
Menu → Input setting → PBP → Off settings
</p>

<div class="img-only">
<img alt="Disable the monitor’s PBP(screen segment) function to OFF." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=CU8EGmyHBQYwQKCqCGYQQ&amp;portalId=P1"/>
</div>
<p class="txt-idt">
2. If hard to change the PBP setting or it is dark, then reset the monitor.<br/>
Menu → General → Reset → Yes or Power Off → Wait for 2 seconds → Press the OK key for 5 seconds.
</p>

<div class="img-only">
<img alt="If hard to change the PBP setting or it is dark, then reset the monitor." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=oqb7yzBxdpx2em76QLYPfw&amp;portalId=P1"/>
</div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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LG Monitor[PBP Supporting Monitor] Only left or right half of the screen is displayed

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