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If there is an issue with the set-top box or the communication line, the screen may freeze or cut out intermittently.
Resetting the set-top box may help resolve these issues.
※ If the problem persists after resetting the set-top box, please contact your service provider.
Try this.
How to Reset the Set-Top Box
1. Turn off the TV using the remote control.
2. Turn off the power switch on the back of the set-top box. Wait 5 seconds, then turn it back on.
3. For models without a power switch, unplug the power cord. Wait 5 seconds, then plug it back in.
4. The set-top box is reset when the power indicator light blinks and then remains lit.
※ The reset method may vary depending on your set-top box model.
This guide was created for all models, so the images or content may be different from your product.
