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I connected an earphone but there is no sound

Troubleshooting

Causes and Symptoms

  • I connected an earphone but there is no sound.

Did you completely insert your earphone to the end until you hear the clicking sound?

➔ If slightly loose, then a bad contact can lead to the problem.

If the contact of earphone jack is unstable or there is a cut in wire inside the earphone, the problem can occur.

➔ There can be a cut in wire of earphone due to twisting or bending, in this case, you can purchase a new one.

This guide was created for all models, so the images or content may be different from your product.

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