Help library: Help library: LG Audio - Speaker won’t connect to a Wi-Fi network. What should I do?

Speaker won

’

t connect to a Wi-Fi network. What should I do?
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Symptom

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Cannot connect to a Wi-Fi network
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Applicable model: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M

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Checkpoint

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Check the SSID and password of your router.
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How to setup

1. Check if the SSID and password of the router are correct according to the guide of Music Flow Player application when connecting to a Wi-Fi network.
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2. If a router is set at 802.11ac mode, reset it to 802.11n before using it. For more information on router setting, refer to the router manual.
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3. If you purchased a speaker from overseas, set the channel of router to the range of 1 to 11 which is 2.4GHz bandwidth channel. For more information on router setting, refer to the router manual.
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If the phone's Smart Wi-Fi function is ON, turn off the corresponding function before using it.
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LG Audio - Speaker won’t connect to a Wi-Fi network. What should I do?

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