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[LG Air Conditioner Air Purification] It cannot detect odors. Despite excessive smells, the purity color is not changed.

Troubleshooting

In the case of floor standing products

→ Check if the gas sensor is included in the product.

Gas sensor applied depends on the model, so make sure to check it thoroughly.

→ According to the operational principles and characteristics of gas sensors, some of pollution sources cannot be detected.

If the strength of gas(odor) is consistent, then no matter how strong the smell is, the gas purity level might not be changed.

Combined [bedroom] wall mounted air conditioner

Combined [bedroom] wall mounted or wall mounted standalone product has no [gas sensor[ applied to detect odors.

Application of sensor in stand type product and its location

Application of sensor in stand type product and its location
Product Sensor 16 17 18 19~

Crown

Crown
① Dust sensor
crown sensor
X X X X
② Gas sensor Center of rear
(Depends on the model.)

(Depends on the model.)

(Depends on the model.)
X
③ Humidity sensor X X X X

Dual

Dual
① Dust sensor Left bottom
dual sensor

(Depends on the model.)
② Gas sensor Rear top
(Depends on the model.)
X X X
③ Humidity sensor Center of rear

Kahn/Winner

Kahn/Winner
① Dust sensor Left bottom
Kahn, Winner sensor

(Depends on the model.)
X X
② Gas sensor Center of rear
(Depends on the model.)
X X X
③ Humidity sensor Center of rear
(Depends on the model.)

  Move left or right to check the contents.

Tower, Sensor, ‘21~
product Sensor ‘21~

Tower

Tower
① Dust sensor Right bottom
tower sensor
② Gas sensor X
③ Humidity sensor Bottom of rear

  Move left or right to check the contents.

※ The relevant function applied differently on different products.
Accurate product function information can be checked through the product model name, and detailed consultation is available through an LG Electronics Customer Center.

Material detected by gas sensors

The main sources of pollution detected by the sensor include hydrogen, carbon monoxide, ethanol, ammonia, hydrogen sulfide and etc.
According to the operational principles and characteristics of gas sensors, some of pollution sources cannot be detected.
If the strength of gas [odor] is consistent, then no matter how strong the smell is, the gas purity level might not be changed.

Application of sensor in combined (bedroom) wall mounted type and its location

Application of sensor in combined (bedroom) wall mounted type and its location
Classification Voice recognition function
applied alone
Air purification function
applied alone
Voice recognition + air purification functions
applied at the same time
Classification
voice recognition position right
dust sensor location right
Dust sensor location left / Voice recognition location right
Function applied(Y/N) /
Location
① Voice recognition application location: right side ② Dust sensor application location : right side ① Voice recognition application location : right side
② Dust sensor application location : left side

  Move left or right to check the contents.

※ Combined(bedroom) wall mounted or wall mounted standalone product has no [gas or humidity sensor] applied to it.

*Required question