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[LG Air Conditioner Leakage] [Checkpoints] There is water leaking from the air conditioner

Troubleshooting

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  • If water leaks from the air conditioner, check the following items.
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    Try this

    Clean the ultra fine filter.

    If air intake filter is clogged with dusts, then small water bubbles can pop out together with the discharged cold winds, and there can be water bubbles or dews formed near the water supply outlet where the cold wind comes out.
    Before cleaning the inside of the air conditioner, turn off the power and unplug the power cord.
    The wall mounted type air conditioner requires a different method of separating the fine filter depending on the type of front panel assembly.


    ➔ Front of the panel [Front side of the filter]

    1. After lifting up the front panel, remove the ultra fine filter.

    2. Use a cleaning machine or a soft brush to and clean it. If it is severely contaminated, wash it with water using neutral detergent.

    3. Avoid the direct sunlight and make sure to dry it in the shade with good air ventilation until it has no moisture in it and then assemble it again.

    Note
    Additional functional filters such as odor removal filters, TVF and so on can be applicable depending on the model.
    Depending on the characteristics of the applicable filter, it cannot be washed with water but requires periodic replacement.
    Open Type A front panel / remove filter

    ➔ Top of the filter [Top side of the filter]: Filter at the top suction pipe

    1. After lifting up the top filter, remove the ultra fine filter.

    2. Use a cleaning machine or a soft brush to and clean it. Only the ultra fine filters can be washed with applied water. If it is severely contaminated, wash it with water using neutral detergent.

    3. Avoid the direct sunlight and make sure to dry it in the shade with good air ventilation until it has no moisture in it and then assemble it again.

    Note
    Non removable type filter[ultra fine plus filter] consisting of ultra fine filter and dust collection filter cannot be washed with water and they require periodic replacements. Dust collection filter [Ultra fine plus filter] can be available depending on the model.
    B type top plate removal / filter removal

    Check if the drain pump is installed.

    If water is drained using a drain pump, then check the power supply condition and defects of the drain pump.

    Example with drain pump installed

    Check if the drain hose is installed downwards.

    If it is not installed downwards or if it is bent, drainage may not be smooth and water may flow back into the product.
    Adjust the drain hose so that it is in a straight line downwards without any bents.

    The drain hose is hanging.

    Check if the end of the drain hose is connected to the water tank or is submerged in the water tank.

    If the tip of the drain hose is submerged, water will flow backward, thus in water of the product.
    Empty the water tank frequently to prevent the end of the drain hose from being submerged in water.

    When the end of the drain hose is submerged in the water tank X / When the end of the drain hose is not submerged in the water tank

    Check if the cooling operation is taking place while the window is opened on a wet day or while cooking food indoors.

    In case that the temperature difference between the indoor air and the wind from the air conditioner is big, or the humidity level is high, or when you cook foods indoors, [Indoor Air Temperature Up], there is a huge difference between the hot indoor air and the cold wind from the air conditioner, dews can be formed near the water supply outlet of the product or white steam can come out of it.

    The hot air in the room meets the cold air from the air conditioner, creating white smoke and fog.

    If water flows even though the air conditioner is turned off and/or not in use

    Condensed water generated while the air conditioner was running may not have been drained properly and may leak out of the product.
    Check if the drain hose is properly connected.

    1. Did a water leak occur after the product was first installed or relocated?
    It is necessary to check if the drain hose was connected properly during installation.
    Installation technician is recommended to check the installation one more time including drain hose and drain gradient and so on.

    2. Did water leak occur while using the product, not after the product was first installed or relocated?
    For accurate checking, it is recommended to have it checked by a service technician through an accurate diagnosis.

    This guide was created for all models, so the images or content may be different from your product.

    *Required question