■ Title
The remote control stops working frequently.
■ Problem
Remote control/button
■ Symptom
It’s not turned on by the remote control
■ Solution or Settings
Step 4. The remote control may not work under intense light such as three-wave fluorescent light or neon sign.
Test the remote control after turning off the lights of the room
It is recommended to request for the service visit if the problem is not fixed.
▶ Shortcut: Make a reservation for a service visit
▶ Shortcut : Make a reservation to purchase consumables
※ LG Electronics does not sell the universal remote control separately. We recommend to use a genuine remote control.
Please make sure that the right remote control is used for the product.
For 2 in 1 air conditioner, make sure you use remote control for floor standing air conditioner and wall mounted air conditioner separately.
