■ Title
I feel light electrical shock when I touch the air conditioner
■ Problem
Power supply
■ Symptom
electricity feels from the product
■ Possible Cause
If grounding is not done properly, electricity can flow when you touch the product.
■ Solution or Settings
1. Check the ground pin of the wall outlet.
- Avoid using a power strip
- Use a single wall outlet with a ground pin.
2. Check the grounding condition of the outdoor unit
- If the appliance is newly installed or has been reinstalled, it is recommended to contact the installer for the service to identify the grounding condition.
- If it's impossible to identify the installer, please contact the LG Electronics service center for the service visit.
■ Summary
If grounding is not done properly, electricity can flow when you touch the product.
1. Check the ground pin of the wall outlet.
2. Check the grounding condition of the outdoor unit.
- If the appliance is newly installed or has been reinstalled, it is recommended to contact the installer for the service to identify the grounding condition.
- If it's impossible to identify the installer, please contact the LG Electronics service center for the service visit.
