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LG Air Conditioner - [ThinQ] (iOS) “Incorrect password for network LGE_AC_~~~” error pop-up appears when registering an air conditioner.

Operation

  How to Use LG ThinQ


An error pop-up saying Wi-Fi password is incorrect

 

 - Under “Enter Password“   page, do you see a pop-up that says Incorrect password for network “LG_AC_XXXX”?

  1) Agent:  To enter a password, repeat the last 4 characters of the on-screen network ‘LG_AC_XXXX ’ twice.    

                   So try again by entering the last 4 characters twice.

   

                   Note that the password field is case-sensitive. So you should enter the correct letter case (uppercase or lowercase) to connect your product.

                         Ex) SSID : “LGE_AC_2F72” →  Enter “2F722F72”  


  2) Agent:  Did you enter the password with first letter capitalized?


                    Note that iPhone has an automatic capitalization feature that applies to the first character of any word typed after a period.


  3) Agent: There might be a chance that another smartphone user nearby have made the connection. So turn off your product and try

                  re-connecting your product.


                  ※ When registering a product, only 1 smartphone should be connected.

                        If another user’s smartphone is connected or have been connected before, an incorrect password pop-up will show up even after entering         

                        the correct password.


      ☞  Product’s Wi-Fi name : LG_AC_( 4-character combination of letters and digits )

            Password : Enter the 4-character password involving letters & digits twice (total of 8-characters)


      ※ Example)

        

       - LG_AC_ 1234 password = 12341234                                                                                                                                       ※ Precaution : Lowercase or uppercase English letters must be entered

       - LG_AC_ abcd password   = abcdabcd                                                                                                                                                                as lowercase and uppercase respectively.

        - LG_AC_ ABCD password   = ABCDABCD

       - LG_AC_ 1a2b password   = 1a2b1a2b

 







 

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